West Elm - Who we are
Born in Brooklyn in 2002, West Elm is a global design company dedicated to transforming people’s lives and spaces through creativity, style, and purpose. We create unique, modern and affordable home decor and curate a global selection of local, ethically-sourced and Fair-Trade Certified products, available online and in our 100+ stores worldwide.

Our home base is nestled down under the Manhattan Bridge in the DUMBO neighborhood of Brooklyn, NY, right above our flagship store. We are a dynamic, fast-paced brand with an exciting growth strategy. We value imagination, diversity and giving people the opportunity to explore, grow and shape our future. We look for innovative, smart and hard-working individuals who enjoy creative thinking and ingenuity. Help us carry out our mission of being a source of inspiration to our customers, creating a global community and tirelessly seeking ways to evolve our brand.

Ecommerce Production Coordinator Position Summary

The E-Commerce Production Coordinator is responsible for processing, testing, and uploading digital assets to westelm.com. He/she will be working closely with the site merchandising teams to coordinate shoots, seasonal launches, and weekly updates. The main responsibility of this position is to ensure all site assets adhere to the brand’s various style guides and are processed accurately and on time. Additionally, the production coordinator will manage all processes with third-party asset suppliers for certain product categories, including but not limited to, managing the relationships with many vendors simultaneously, preparing work orders, and creating standard operating procedures (SOPs). The ideal candidate is proficient in Excel and project management software. The candidate must have knowledge of image processing services and CMS platforms.

Essential Functions

• Regularly communicate with all cross-functional partners, including Photo, Buyers, E-Commerce Merchants, and Site Management, to keep them abreast of product imagery status, recommendations, and challenges
• Serve as primary liaison with specific collection vendors to oversee timelines, processes, and launching collection imagery on time for seasonal launches
• Prepare import sheets in Excel for product and SKU level imagery
• Prepare work orders and manage processes with 3rd assets suppliers
• Complete all photo requests for external and internal parties
• Fully test/QA all seasonal product launches and weekly site updates – prioritizing any issues found to be fixed and subsequently validated
• Maintain organized, scalable, and digestible taxonomy for file server
• Take initiative in business meetings and come prepared as a team representative when called upon
• Perform daily cleanup and maintenance of the site
• Assist in special projects, as assigned

You
* Love to work collaboratively in a group, you have an innate willingness to dig in and contribute with your team
* Are driven and motivated by the possibilities ahead
* Are able to work well with all levels of internal management and staff, as well as outside clients and vendors
* Are a true business owner; comfortable with decision making and calculated risk taking for the benefit of your business
* Think innovation is critical in a business environment and support others in creative thinking
* Pride yourself on the quality of work and are a stickler for the details
* Naturally challenge yourself and others to grow

Criteria

• BA/BS Degree in a related field
• 1-2 years of experience in e-commerce, imaging, or web production
• Upbeat and agile team player, with keen attention to detail and the ability and desire to drive business results
• Confident communicator, with strong organizational skills and a detail-oriented point of view
• Strong knowledge of asset and content management systems is a must (DAM/CMS)
• Proficient in Excel, with the ability to execute complex formulas
• Desire to lead projects effectively and with minimal supervision
• Ability to adapt and respond with a sense of urgency in a fast paced and evolving working environment. Multi-tasking is a must
• Ability to perform work onsite in our Brooklyn corporate office

Benefits

Once you are here, you can look forward to a wide variety of benefits designed to help you grow, personally and professionally, to keep you healthy, to prepare you for the unexpected, to care for your family and to build a secure future. Depending on your position and your location, here is a look at what you might be eligible for:

• A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels
• A 401(k) plan and other investment opportunities
• Paid vacations, holidays and other time-off programs
• Health benefits, including health, dental and vision insurance; health and dependent care tax-free spending accounts; medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; life and travel insurance; an employee assistance program
• Tax-free commuter benefits
• A wellness program that supports your physical, financial and emotional health
• In-person and online learning opportunities through WSI University
• Cross-brand and cross-function career opportunities
• Location specific sample sales
• A business casual work environment
• San Francisco based bike share program
• Time off to volunteer
• Matching donations to qualifying nonprofit organizations
• Company-sponsored community involvement
• Various discounts on local businesses

The expected starting pay range for this position is $25.00 - $29.00 an hour. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration

This role is not eligible for relocation assistance.