Employer Industry: Online Education

Why Consider this Job Opportunity:
- Salary up to $25.50/hr
- Opportunity for career advancement and growth within the organization
- Work remotely anywhere within the United States
- Competitive benefits under the Endowed program, including educational opportunities, virtual wellness programs, health care options, paid vacation, paid holidays, and retirement contributions
- Chance to work with a dynamic team in a high-growth organization
- Employee development is promoted within the company

What to Expect (Job Responsibilities):
- Assist with providing a positive and seamless student experience
- Support students via multiple modes (phone, chat, email, ticketing)
- Resolve technical issues related to software used for student records, course access, completion, etc.
- Research questions using available resources
- Advise students on course completion, enrollment, scheduling, etc.

What is Required (Qualifications):
- High School Diploma with up to two years of relevant work experience
- Technology savvy with experience in CRM, LMS, and SIS software
- Ability to effectively communicate with students and staff
- Excellent English language communication skills
- Ability to quickly learn new instructional technology tools and applications

How to Stand Out (Preferred Qualifications):
- 1+ year experience working in a student support role
- Prior online education and/or higher-ed support experience
- Fluency in Spanish language communication

#OnlineEducation #CustomerSupport #RemoteWork #CareerGrowth #CompetitiveBenefits

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.