Description

Title: Educational Specialist
Position Number: 0081130
Hiring Unit: East Asian Languages & Literatures, College of Arts, Languages & Letters
Location: University of Hawaii at Manoa
Date Posted: 03/08/2024
Closing Date: 03/22/2024
Band: A
Salary: salary schedules and placement information
Full Time/Part Time: Full-time
Month: 11-month
Temporary/Permanent: Permanent

Duties and Responsibilities

• *Advises current and prospective East Asian Languages & Literatures (EALL) undergraduate students on the university, college, and departmental curricular policies, and helps them develop and follow an academic plan to pursue major, minor, or certificate in Chinese, Japanese, or Korean.
• *Maintains academic record system and department internal academic form workflow system for all undergraduate students.
• *Assists with evaluating academic actions, graduation checks, and related matters.
• *Develops and conducts orientation, retention, and other academic services programs.
• *Keeps abreast of requirements for degrees and certificates in the department, college, and University.
• *Compiles research, analyses, and student data for trend identification, forecasting purposes, retention, and other studies and reports to the Chair and the Associate Chair.
• *Trains student assistants and provides academic advising resources for outreach, recruiting, and retention.
• *Serves as liaison between students and CALL Advising Center to articulate student and curriculum concerns.
• Serves as the liaison between the Department and the University units such as Admissions and Records, Study Abroad Center, Manoa International Exchange, and other UH colleges/schools.
• *Assists in the development of and participates in internal and external outreach to increase exposure and understanding of East Asian languages/linguistics and literatures/cultures.
• *Handles inquiries on policies, procedures, and departmental programs and activities to students, faculty, staff, and the general public.
• *Assists with the development of and implements policies and procedures for the department's online language testing. Coordinates, schedules, and proctors language placement exams.
• *Plans, coordinates, and implements recruitment, career, and informational activities to promote EALL's undergraduate programs. Represents the department at academic events, such as visits to local high schools, college/career fairs, Manoa Experience, academic workshops, and events for the general public.
• *Keeps abreast of University, State, and Federal rules, regulations, practices, and policies which are applicable to student academic services, such as FERPA, Title IX, etc.
• *Reviews and updates content related to the department's undergraduate program and placement exams on the department website.
• Other duties as assigned.

NOTE: *denotes Essential Functions

Minimum Qualifications

1. Possession of a baccalaureate degree in Education, Arts & Sciences, Business Administration, or related field and 1 year of progressively responsible professional experience with responsibilities for teaching, student advising, and/or student services; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
2. Functional knowledge of principles, practices and techniques in the area of teaching/advising in higher education demonstrated by knowledge, understanding and ability to apply concepts, terminology.
3. Functional knowledge and understanding of principles, theories, federal and state laws, rules, regulations and systems associated with teaching/advising in higher education.
4. Demonstrated ability to recognize problems, identify possible causes and resolve the full range problems that may commonly occur in the area of working with students.
5. Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations.
6. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals.
7. Demonstrated ability to operate a personal computer, apply word processing software.
8. Excellent written, oral, and interpersonal communication skills.
9. Strong organizational skills and demonstrated ability to perform complex tasks and prioritize tasks to timely completion.
10. Demonstrated ability to manage and organize data that facilitates tracking, analysis, and sharing.
11. Working knowledge of database and spreadsheet software

Desirable Qualifications

1. Demonstrated ability to work with students with diverse demographic populations and cultures.
2. Demonstrated ability to learn and integrate technology into office operations.
3. Demonstrated ability to plan and organize events.
4. Knowledge of one or more East Asian languages.
5. Familiarity with the University of Hawaii student and academic policies, procedures, and record systems such as on-base, STAR, and Banner.

To Apply:
Click on the “Apply” button on the top right corner of the screen and attach the required documents.
Applicants must submit:

1. Cover letter indicating how you satisfy the minimum and desirable qualifications
2. Resume
3. Names of three (3) professional references (including phone number and e-mail addresses)
4. Copies of transcripts with confidential identifiable information (i.e. social security number, birth date, etc.) redacted are acceptable, but official transcripts will be required at the time of hire.

Note: If you have not applied for a position before using NeoGov, you will need to create an account.

Inquiries: Mee-Jeong Park, Department Chair, meejeong@hawaii.edu

EEO/AA, Clery Act, ADA

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: https://www.hawaii.edu/titleix/help/campus-security/ , or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: https://www.hawaii.edu/offices/eeo/accommodation-request/