University of Iowa Health Care Information Systems has an exciting opportunity to join our team as an EHR Education/Implementation Specialist! In this role, you will provide EHR training to new end users, assist current users to optimize their EHR use and ensure that end users remain current on evolving functionality. You will provide educational support and identify technical solutions, as needed. Key areas of responsibility include training (classroom/virtual/online); educational resource development; systems testing, and other duties as assigned. This posting if for two openings within the Education and Training team.

This position is eligible for remote work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location .

Health Care Information Systems (HCIS): Provides and supports information and communication systems and technology that facilitate quality patient care, progressive medical education, and innovative research.

HCIS services University of Iowa Health Care by providing comprehensive, high-level support for patient care delivery, internal and external communication, technology innovation, medical education, and research, creating and maintaining a positive, productive, and rewarding environment for information technology and communication staff.

Position Responsibilities:

• Learn a variety of course curricula to support classroom training.
• Develop and maintain resources, such as tip sheets, curriculum, exercise workbooks, videos/eLearnings and assessments.
• Coordinate and communicate with departments regarding existing class schedules, class registration processes, scheduling of special request classes and other training logistics considerations.
• Assists with testing build for application software optimizations and upgrades in test environments and training environments.
• Assists with supporting end users who submit requests for Epic training support.
• Partners with lead instructors to define department processes, evaluate system functionality, identify modifications, and output needs.
• Verifies preliminary design and output to improve efficiencies and enhance patient safety.
• Assists with development of educational resources and/or assessment tools.
• Provides one-on-one training, group training or presentations.
• May present system upgrades to end users that impact workflow and application functionality.
• May create video training utilizing Captivate to enhance the end user educational experience.
• Assists clerical and clinical staff in the use of the EHR software.
• May act as a credentialed or principal Epic certified trainer for multiple applications
• May assist with education and support components of projects.
• May provide mentoring for staff and leadership in a specific area of expertise.
• Builds and fosters relationships between IT partners and operational customers.
• May be required to work on multiple responsibilities and projects simultaneously.
• May function as a liaison between the end users and IT staff.

Pay Grade: https://hr.uiowa.edu/pay/pay-plans/professional-and-scientific-pay-structure

Salary: $56,366 to commensurate – Paygrade 4A

The University of Iowa offers a generous benefits package, including 24 days paid vacation per year to start and paid sick leave. Complete information regarding the full benefits package may be viewed at https://hr.uiowa.edu/benefits

Percent of Time: 100%

Location: 3281 Ridgeway Drive, Coralville, IA

Staff Type: Professional & Scientific

Type of Position: Regular