Employer Industry: Travel Services

Why consider this job opportunity:
- Flexible schedule with the option to work remotely
- Access to daily training to stay informed about industry developments
- Opportunity to have a personalized website for professional representation
- No prior experience necessary; comprehensive training provided
- Chance to work with top suppliers in the travel industry
- Emphasis on providing premium concierge-level service to clients

What to Expect (Job Responsibilities):
- Serve as the primary customer contact, delivering exceptional concierge-level service to travelers
- Respond to inquiries via phone, email, and online submissions promptly
- Research and book domestic and international travel packages, including air, hotel, and ground transportation
- Collaborate with clients to understand their travel needs and provide tailored recommendations
- Address and resolve customer issues, complaints, or refund requests effectively

What is Required (Qualifications):
- Exceptional customer service abilities
- Superior written and verbal communication skills
- Strong organizational skills with the ability to prioritize and multitask
- Fluency in English; multilingualism is a plus
- Strong sales skills and commercial awareness

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or sales roles
- Familiarity with travel booking systems and resources
- Knowledge of tourism trends and practices
- Effective interpersonal and negotiation skills

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