NHS
Emergency & Urgent Treatment Centre Receptionist
This job is now closed
Job Description
- Req#: C9395-24-0421?language=en&page=4&sort=publicationDateDesc
- Experience
- Skill
- NHS Experience
- Front of House Reception experience
- Qualification NVQ level 2 or equivalent standard of literacy and numeracy
- Knowledge of Clinical Systems
- Ability to work with multiple IT systems
- Working in a challenging and environment
- conflict Management experience
- Experience
- Skill
- NHS Experience
- Front of House Reception experience
- Qualification NVQ level 2 or equivalent standard of literacy and numeracy
- Knowledge of Clinical Systems
- Ability to work with multiple IT systems
- Working in a challenging and environment
- conflict Management experience
Job summary
The progressive role will allow the post holder to be part of a dynamically diverse team in the hub of East London providing a high standard of care
Main duties of the job
The post holder will be required to provide a comprehensive and confidential administrative support to Emergency and Urgent Care department to ensure the smooth running of the area. The post holder will be expected to work collaboratively with key partner organisations, service users, carers, clinicians and other practitioners within the multi-disciplinary team in delivering services within an Urgent Care setting in a widely diverse locality. The Urgent Care Centre provides a 7-day a week, 24-hours a day service for 365 days a year working shifts, where appropriate and operationally required with the aim to avoid hospital admission through clinical assessment or streaming to primary care/acute services when possible. The post holder will support the front door entrance of the Accident and Emergency Department to register patients, attend to patient enquiries, make contact and book patients into external care providers.
About us
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
High Cost Area Supplement - Outer London
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,313 to a maximum of £5,436 p.a. pro rata for part time).
High Cost Area Supplement - Fringe
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,313 to a maximum of £5,436 p.a. pro rata for part time).
Date posted
12 February 2024
Pay scheme
Agenda for change
Band
Band 4
Salary
£25,147 to £27,596 a year pa pro rata (plus HCAS)
Contract
Permanent
Working pattern
Part-time
Reference number
395-WF029-24
Job locations
Whipps Cross Hospital Urgent Care Centre
Whipps Cross Road
London
E11 1NR
Job descriptionJob description
Job responsibilities
Please refer to the attached job description and person specification for further details on this vacancy.
Job responsibilities
Please refer to the attached job description and person specification for further details on this vacancy.
Person SpecificationPerson Specification
Knowledge
Essential
Desirable
Qualifications
Essential
Desirable
Skills
Essential
Desirable
Knowledge
Essential
Desirable
Qualifications
Essential
Desirable
Skills
Essential
Desirable
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
NELFT North East London Foundation Trust
Address
Whipps Cross Hospital Urgent Care Centre
Whipps Cross Road
London
E11 1NR
Employer's website
https://www.nelft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
NELFT North East London Foundation Trust
Address
Whipps Cross Hospital Urgent Care Centre
Whipps Cross Road
London
E11 1NR
Employer's website
https://www.nelft.nhs.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.