Kaiser Permanente
EMT/Paramedic Support Agent On Call - Remote (Must reside in Portland Metro Area or SW Washington) - Remote
PayCompetitive
LocationHillsboro/Oregon
Employment typeOther
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Job Description
- Req#: 1345560
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Competitive salary with opportunities for bonuses
- Chance to contribute to patient care and support clinical staff in a vital healthcare role
- Opportunity for career advancement and growth within the organization
- Work in a dynamic and supportive environment focused on quality patient care
- Engage in a variety of responsibilities that contribute to overall healthcare operations
What to Expect (Job Responsibilities):
- Answer all incoming calls to the Regional Telephonic Medicine Center (RTMC) and perform intake and triage of information
- Coordinate emergency department transfers, inpatient bed placements, and ambulance transport
- Document patient transfers, referrals, critical labs, and urgent appointments according to protocols
- Participate in internal quality assurance activities, insurance verification, chart reviews, and data entry
- Maintain knowledge of departmental policies, hospital operations, and community services
What is Required (Qualifications):
- Must reside in Oregon or SW Washington at the time of application
- Minimum of 2 years of experience in a healthcare setting or related field
- Strong communication and organizational skills
- Ability to manage multiple tasks and prioritize effectively
- Proficient in data entry and documentation processes
How to Stand Out (Preferred Qualifications):
- Experience with telephonic medicine or patient coordination
- Familiarity with emergency transport resources and hospital operations
- Knowledge of insurance verification processes and quality assurance measures
- Previous work in a fast-paced healthcare environment
#HealthcareServices #PatientCare #CareerOpportunity #HealthcareCoordination #TelephonicMedicine
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Providing high-quality, affordable health care services and improving the health of our members and the communities we serve.