Kaiser Permanente

EMT/Paramedic Support Agent On Call - Remote (Must reside in Portland Metro Area or SW Washington) - Remote


PayCompetitive
LocationHillsboro/Oregon
Employment typeOther

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  • Job Description

      Req#: 1345560
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Competitive salary with opportunities for bonuses
      - Chance to contribute to patient care and support clinical staff in a vital healthcare role
      - Opportunity for career advancement and growth within the organization
      - Work in a dynamic and supportive environment focused on quality patient care
      - Engage in a variety of responsibilities that contribute to overall healthcare operations

      What to Expect (Job Responsibilities):
      - Answer all incoming calls to the Regional Telephonic Medicine Center (RTMC) and perform intake and triage of information
      - Coordinate emergency department transfers, inpatient bed placements, and ambulance transport
      - Document patient transfers, referrals, critical labs, and urgent appointments according to protocols
      - Participate in internal quality assurance activities, insurance verification, chart reviews, and data entry
      - Maintain knowledge of departmental policies, hospital operations, and community services

      What is Required (Qualifications):
      - Must reside in Oregon or SW Washington at the time of application
      - Minimum of 2 years of experience in a healthcare setting or related field
      - Strong communication and organizational skills
      - Ability to manage multiple tasks and prioritize effectively
      - Proficient in data entry and documentation processes

      How to Stand Out (Preferred Qualifications):
      - Experience with telephonic medicine or patient coordination
      - Familiarity with emergency transport resources and hospital operations
      - Knowledge of insurance verification processes and quality assurance measures
      - Previous work in a fast-paced healthcare environment

      #HealthcareServices #PatientCare #CareerOpportunity #HealthcareCoordination #TelephonicMedicine

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      Providing high-quality, affordable health care services and improving the health of our members and the communities we serve.