This is a statewide recruitment, and the position may be located in the following locations: Sacramento County, San Francisco County, Fresno County, Orange (Santa Ana) County, San Diego County, and Los Angeles (Los Angeles / Burbank) County.

Every candidate must apply for, take, and pass the Health Program Specialist I examination in order to be eligible for hire. Please see the examination instructions located in the "Additional Instructions" section of this advertisement.

The Population Health Management (PHM) Division within the Department of Health Care Services (DHCS) Quality and Population Health Management (QPHM) Program leads population-focused healthcare policy development, implementation, and monitoring at DHCS.

As a subsection of the California Advancing and Innovating Medi-Cal (CalAIM) initiative, PHM aims to establish a cohesive, statewide approach that ensures Medi-Cal members have access to a comprehensive program that leads to longer, healthier, and happier lives, improved health outcomes, and health equity.

Under the direction of PHM, DHCS is also building a statewide data platform, referred to as the PHM Service, designed to collect and integrate disparate information to support PHM in achieving these goals. Within PHM, the Enhanced Care Management (ECM) Unit supports the design, implementation, and monitoring of of the ECM Program. ECM is a Medi-Cal benefit intended to improve care management and health outcomes of those Medi-Cal members with particularly complex needs.

Under the general direction of the ECM Unit Chief (Staff Services Manager SSM II), the ECM Implementation Specialist (HPS I) will serve as the technical and subject matter expert on the implementation of initiatives related to data and monitoring of the ECM benefit. The incumbent will lead, independently coordinate, and manage the associated workload seeking to coordinate and review deliverables for projects and ad hoc requests for ECM Implementation Data. The HPS I will also assist the ECM Unit Chief in standardizing the ECM referral process and conducting longer-term analysis to help define what successful ECM care models/service delivery entails.

This position is eligible for telework. Please refer to the duty statement attached below and the "Working Conditions" section on this Job Control for additional information.

This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.

If you are interested in this position, it is critical to review the Classification Specifications to determine if you will meet the minimum qualifications (MQ's). Please make note of Education and Experience requirements for the classification. The Classification Specification and MQ's can be found here: Health Program Adviser/Specialist/Manager Series - CalHR

You will find additional information about the job in the Duty Statement .

Working Conditions

Employee will only need to report to Sacramento no more than twice a year.

Telework is based on operational needs for employees who can perform their essential functions remotely and/or whose duties are conducive to teleworking per DHCS' Telework Policy and in accordance with Government Code Sections 14200 - 14203 for employees residing in California.

Should the incumbent need to report to an office, they will need to report to DHCS office location (s): Sacramento County, San Francisco County, Fresno County, Orange (Santa Ana) County, San Diego County, and Los Angeles (Los Angeles / Burbank) County.

This position will have the ability to complete all tasks and deliverables while teleworking. The incumbent will be headquarted in the county nearest their residence. The team of professionals this position will work with are also remote-centered and teleworking.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• HEALTH PROGRAM SPECIALIST I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-405741

Position #(s):
803-096-8338-XXX

Working Title:
Enhanced Care Management Implementation Specialist (Telework)

Classification:
HEALTH PROGRAM SPECIALIST I $6,061.00 - $7,587.00

# of Positions:
Multiple

Work Location:
United States

Telework:
Telework

Job Type:
Permanent, Full Time

Department Information
DHCS is California's health care safety net, helping millions of low-income and disabled Californians each and every day.

DHCS' purpose is to provide equitable access to quality health care leading to a healthy California for all. To accomplish this, DHCS finances and administers state and federal health programs, including medical, dental, mental health, substance abuse treatment services, and long-term care. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians.

DHCS is a dynamic department with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians.

DHCS is committed to addressing disparities with our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce which reflects the many communities we serve, and by promoting and enforcing equal employment opportunities.

Under the direction of the Chief Quality Officer and Quality and Population Health Management Deputy Director (CEA), QPHM will be leading the department's efforts to improve quality outcomes, eliminate health disparities and evolve into a population health manager to allow ALL Californians an opportunity to achieve health and wellness.

Under the direction of the Chief Quality Officer and Quality and Population Health Management Deputy Director (CEA), QPHM will be leading the department's efforts to improve quality outcomes, eliminate health disparities and evolve into a population health manager to allow ALL Californians an opportunity to achieve health and wellness.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/2/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Health Care Services
Attn: Certification Technician JC-405741
M.S. 1300
P.O. Box 997411
Sacramento , CA 95899-7411

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Health Care Services
Certification Section JC-405741
1501 Capitol Avenue, Suite 71.1501

Sacramento , CA 95814
Monday-Friday, excluding holidays
08:00 AM - 04:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Other -
  A one page Cover Letter addressed to Lisa Gayle is required, explaining your interest and background relevent to the position.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Passionate About Health Care.

Passionate about finding creative solutions.

Able to see opportunities in adversity.

Able to work in collaboration with others as well as indepentendly.

Benefits Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Justin Brown
(916) 345-8811
QPHMPersonnel@dhcs.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 440-7370
civilrights@dhcs.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Instructions

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.

A completed state application (STD. 678) and any documents list under "Required Application Documents" must be submitted with your application package. Applicants who are relying on additional documentation (e.g., transcripts, copy of degrees, certifications, licenses, etc.) in order to prove that they meet the minimum qualifications listed in the Classification Specification (located on the right under "Additional Documentation") must submit those documents with their application package. Failure to submit these documents may result in your application being disqualified. Applications must include a description of the duties performed for each position held; reference to a resume in place of a description of the duties performed will not be accepted.

Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the "Examination(s) or Job Title(s), For Which You Are Applying" section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e. social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.

Here is the link to the exam bulletin for the HPS I classification: CalCareers

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.