Employer Industry: Home Healthcare

Why consider this job opportunity:
- Salary up to $20.00 per hour
- Opportunity for career advancement and growth within the organization
- Hybrid work model with a semi-regular commute to the office
- Supportive and collaborative work environment
- Comprehensive benefits package including medical benefits and retirement plans
- Commitment to employee development with ongoing training opportunities

What to Expect (Job Responsibilities):
- Ensure a seamless, complete, and effective enrollment process for all prospective clients into the PAS program
- Act as the initial point of contact for calls from prospective clients, caregivers, or pending enrollees
- Provide exceptional customer service and a positive experience for potential patients and caregivers
- Manage an open caseload until the enrollment process is complete
- Regularly achieve monthly new enrollee goals

What is Required (Qualifications):
- Home Health Aide (HHA) certification required
- Proven exceptional customer service and case management skills
- Reliable transportation with the ability to travel to patient homes throughout Pittsburgh and surrounding areas
- Excellent written and verbal communication skills
- Computer proficiency with strong typing skills and ability to leverage technology to solve customer issues

How to Stand Out (Preferred Qualifications):
- 2+ years of relevant experience in a similar position
- Experience with Salesforce
- 2+ years of customer service experience
- Bilingual in Spanish or other languages

#HomeHealthcare #CustomerService #CareerOpportunity #CompetitivePay #EmployeeDevelopment

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