About Us

Stellar Virtual was founded in 2019 with one school in Texas. We serve parents of K-12 students, unhappy with their current school or need an at-home/flexible learning environment. Today, Stellar Virtual has grown to six schools across three states: Texas, Arizona, and Indiana . Stellar Virtual is committed to going above and beyond for our virtual families.

Our Promise
Empowering families with the choice of a high-quality virtual school with dedicated staff focused on student outcomes and an exceptional customer experience, our program will enable students to thrive and unleash their full potential.

Our Mission

Empowering Families. Unleashing Potential.

Our Core Values

At Stellar Virtual, we are guided by five core values. For us, these values are more than just something in an employee handbook that you'll only hear about during orientation. These values are the pillars by which we operate all aspects of our organization. We talk about them often, and we expect that every one of our employees not only talks about our core values but also acts upon them.

So, it's important to us that anyone who joins Stellar embraces our core values.

• Kids First, Always : We make student-centered decisions and always do what's best for our kids.
• Respect : We assume the best of others and treat others the way we want to be treated.
• Create, Communicate, Collaborate : We create together, communicate openly, and work as a team to deliver more than we ever could individually
• Make Your Motion Matter : We work deliberately, efficiently, and with a sense of purpose to achieve great results.
• Go the Extra Mile to Deliver a Stellar Customer Experience : We recognize that every interaction, no matter how small or unrelated it may seem, is an opportunity to build trust and goodwill with our customers.

Technology Aspect
At Stellar Virtual, we are committed to equipping our employees for success in a virtual setting. For this purpose, we provide company-issued laptops that include essential software, security features, and internal support. Please note that this benefit is exclusive to our W-2 employees and does not extend to independent contractors (1099), seasonal staff, or unpaid individuals.

Position Details

• Position Name: Enrollment Specialist
• Status : Hourly, Non-Exempt
• Type : Regular, Full-Time (12)
• School Year (if applicable) : Not Applicable
• Estimated Time to Start: 2-3 Weeks

Position Overview
The Enrollment Specialist will play a vital role in guiding prospective students and their families through the enrollment process. This individual will serve as the first point of contact for inquiries, assisting with the completion of applications, providing detailed information about our program offerings, and ensuring a smooth and efficient enrollment experience for all students.

Essential Duties & Responsibilities

• Student Enrollment Support:
• • Assist prospective students and their families with the online enrollment process.
  • Provide clear, detailed explanations of program offerings, requirements, deadlines, and enrollment steps.
  • Guide families through the application process and troubleshoot any issues that may arise.
• Data Entry and Documentation:
• • Accurately enter student information into the enrollment system, ensuring all documentation is complete and compliant with regulatory standards.
  • Maintain and update student records as necessary, ensuring confidentiality and compliance with privacy policies.
• Collaboration with Enrollment and Support Teams:
• • Work closely with the Enrollment Manager and other team members to ensure smooth processing of student applications and timely resolution of issues.
  • Actively participate in mandatory and optional training sessions, workshops, and webinars to enhance job-related skills and knowledge.
  • Continuously monitor and review updates in company policies, procedures, and tools to ensure compliance and efficiency in daily tasks.
  • Collaborate with team members and management to identify skill gaps and areas for improvement and proactively address them through ongoing education and training initiatives.

Knowledge, Skills & Attributes

• At least two (2) years of relevant work experience in a related position/industry is strongly preferred.
• Demonstrated experience in registration, lead generation, or a related field.
• Strong knowledge of virtual education programs and EdTech trends.
• Excellent communication and interpersonal skills.
• Ability to work independently while coordinating effectively with the team.
• Results-driven approach with a focus on meeting and exceeding goals.
• Proficiency in CRM systems, such as Salesforce, and tracking tools.

Education & Certification Requirements

• A high school diploma or equivalent (GED) is required.

At-Will Notice
Employment with Stellar Virtual (for W-2 employment types) is at-will. This means that both the employee and Stellar Virtual have the right to terminate the employment relationship at any time, with or without cause or advance notice, as permitted by law. This job description does not create any guarantee of continued employment or a contract for a specific period. This policy does not apply to Independent Contractors (1099).

Equal Employment (EEO) Statement

At Stellar Virtual, we embrace diversity and foster an inclusive and supportive work environment. We welcome applicants from all backgrounds and experiences. Stellar Virtual is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The pay range for this role is:

15.50 - 16.75 USD per year (Remote (Texas, US))