Posting End Date:

Join John Lewis or Waitrose today

If you've ever stepped through the doors of a John Lewis or Waitrose shop, shopped online, or seen any of our adverts, you'll know there's something unique about us.

That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort into making it work. Our Partners are the reason we're the success we are. They're our secret sauce; the opportunity for us to differentiate.

Job Summary:

Job Description:

At a glance

This is a hybrid working role, therefore your time will primarily be split between working from home and our London Head Office. However, there will also be an expectation to visit other locations as the need arises.

The salary range for this role is set at £57,600- £92,400.

Contract type

This position is a rermanent role.

About the role

At JLP we are driving change through a value stream model the purpose of which is to enable aligned business, change and technology outcomes at the right pace and lower costs.

As an Enterprise Agility Coach your role is to enable and ensure ongoing improvement and maturity with regard to ways of working for how change is delivered in the value streams. This will be delivered within a value stream construct against agreed frameworks and adherence to them by Product teams, Projects teams, Continuous improvement squads and through communities of practice.

Your core focus in these areas will be:

Product

Coaching teams to accelerate maturity in product ways of working with a focus on improvement in work flow adoption, data driven improvement of delivery and the use and maturity of flow metrics for the purposes of learning and improving how we work. You will also ensure OKRS are moving in the right direction (i.e the right work is being done at pace).

Projects/Programmes

Be a hands on coach to enable the application of flow principles to project work, ensuring efficient delivery of projects in a value stream, removing waste and delays, improving the flow of value, and increasing throughput for project ways of working.

Continuous Improvement

This will be done by providing expertise in two ways under the CI framework

1/. Ensuring that problems are diagnosed correctly from the customer’s point of view, and that they are systemic/holistic and end-to-end in nature based on real world observations and reliable data. Solutions will be Design driven, hypothesis-based and can be tracked reliably by driving measurable outcomes. This role will ensure that the changes are lasting and significant in that they solve real end-to-end problems that create better service outcomes at lower cost.

2/. Engaging with a community of practice to build local use of the CI tools in the framework to drive a DNA of improvement in all areas of the partnership

This role will be operating at team level and project/initiative level in a value stream.

Through your Enterprise Agility shared capability area you will have the opportunity to develop and stretch personally and professionally to achieve your potential.

Essential skills

• Experience in one of these or more is essential, Systems thinking, lean and agile/product techniques which should include higher-level certifications such as Prokanban APK, recognised lean qualifications or any academic systems thinking certifications

• Understanding of and proven experience in facilitating, mentoring, training and/or offering professional coaching.

• Working experience in one or more of the following Agile methods or frameworks: Scrum, Extreme Programming

• (XP), Kanban, LeSS, DAD, or A proven track record in applying lean and/or systemic e2e system redesign outside of software teams

• Ability to flex between applying lean and flow principles in many situations in different work systems

Benefits of the Partnership

• ? - Hybrid Working

• ?️ - Full - time working holiday entitlement 25 days holiday, plus public and bank holidays (this is prorated for part time hours)

• ⚖ - Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy

• ? - Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not

• ? - You’ll get Partnership discount in store and online once you complete your Earning Membership period. That’s 25% off in John Lewis (12% off electrical products, some exclusions apply) and 20% in Waitrose (some exclusions apply) You’ll also be able to nominate someone you live with to share your discount

• ? - Simple cycle to work support scheme

• ? - We’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas and once you’ve been with us for three months, you’re welcome to explore them

• ? - Learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit - ttps://www.jlpjobs.com/about/benefits/

Next steps

The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process"

Once you've submitted an application the next steps of the process, if successful, will include a 1st stage virtual interview.

You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

For External applicants - Please click on the link below for the role profile

For Internal applicants only - If you would like to view the job outline for this role please copy and paste the following link into your browser Internal Link Only

Please note that should we receive high volumes we reserve the right to close the role early.

Thanks for your interest in joining the John Lewis Partnership.

For internal use only:

#LI-JLPGR

#LI-HYBRID

#LI-HEADOFFICE

#LI-LB1

Pay:

Scheduled Weekly hours:

Worker Type:

Job Level:

Hours of Work:

At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself.

Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers.

We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. ? ?

We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference.

Find out more about D&I in the Partnership here.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.