Description

JOB PURPOSE:

• Assist with EVS duties as assigned.

ESSENTIAL JOB FUNCTIONS:

• Provide excellent customer service for all internal and external customers of the Casino operations at all times and in all activities.
• Establish and maintain effective working relationships with all internal and external customers of the Quinault Beach Resort and Casino operations.
• Develop solutions for customer concerns and continual focus on customer service as our top priority.
• Maintain cleanliness of the exterior of the casino slot machines.
• Maintain cleanliness of slot chairs.
• Maintain casino floor up to EVS department standards.
• Other duties as assigned.
• Meet or exceed productivity standards.
• Attend mandatory meetings.
• Cross training duties as assigned.
• Adhere to all QBRC Personnel Policies and Procedures, Title 97 Policy, and HR Standard Operating Procedures.
• The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor.

Qualifications

Required:

• Must be 18 years of age.
• Able to understand English for directional purposes and customer service.
• Adjust to schedule changes as necessary.
• Ability to communicate effectively with the public and other employees.
• Ability to do heavy lifting up to 25 lbs as required.

Preferred:

• One (1) year experience in a Janitorial department