• Job Description

  Req#: 14008
  Salary Range
  
  $24.86 - $39.66
  Overview
  
  
  Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members.
  Full Time Employees of Confluence Health receive a wide range of benefits in addition to compensation;
  • Medical, Dental & Vision Insurance
  • Flexible Spending Accounts & Health Saving Accounts
  • CH Wellness Program
  • Paid Time Off
  • Generous Retirement Plans
  • Life Insurance
  • Long-Term Disability
  • Gym Membership Discount
  • Tuition Reimbursement
  • Employee Assistance Program
  • Adoption Assistance
  • Shift Differential
  For more information on our Benefits & Perks, click here!
  
  Summary
  
  
  Responsible for training and education for the electronic health record. This position will require the trainer to receive proficiency in the Epic application they are supporting. This position reports to the Training Manager, and works closely with Credentialed Trainers to achieve the goal of providing end user training and helping maintain Epic standards.
  Position Reports To: EHR Training Manager
  
  Essential Functions
  
  
  1. Participates in workflow design and system build in order to gain and maintain in-depth knowledge of why workflows have been designed as they have, and the important system functionality supporting those workflows.
  2. Trains and provides support to Physicians, Nurses, Ancillary staff and other personnel on the use of the Epic system.
  3. Works closely with the Epic Credentialed Trainers.
  4. Provides support at the Epic Support Desk assisting end-users with Epic fixes.
  5. Will review and complete Service Now tickets assigned according to the application you support.
  6. Solicits trainee feedback and appropriately adapts training.
  7. Complete rounding in the departments that your application supports.
  8. Will assist with Video creation for end user training.
  9. Assist with Optimization training.
  10. Coordinate and Manage MST (Master Training Environment).
  11. Provide Go-Live end user support for large projects.
  12. Assist with testing of changes to the Epic System.
  13. Assist with Epic Support Desk team In-box.
  14. Other duties as assigned.
  Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.
  
  Qualifications
  
  
  Required:
  • 2 + years experience working in the Epic Systems.
  • Has previously been a Epic Credentialed Trainer or SME (Subject Matter Expert).
  • Proficient with Microsoft Office Suite, email, the Internet and other systems; an ability to effectively adapt to changing curriculum required.
  • Minimum 1+ years experience in training.
  Desired:
  • Demonstrate the ability to independently function and master job responsibilities.
  • Proven ability to write well.
  • Minimum of two years experience designing curriculum.
  
  Physical/Sensory Demands
  
  
  O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday.
  F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday.
  C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday.
  Physical/Sensory Demands For This Position:
  • Walking – C
  • Sitting/Standing - C
  • Reaching: Shoulder Height - C
  • Reaching: Above shoulder height - O
  • Reaching: Below shoulder height - F
  • Climbing - O
  • Pulling/Pushing: 25 pounds or less - O
  • Pulling/Pushing: 25 pounds to 50 pounds - O
  • Pulling/Pushing: Over 50 pounds - O
  • Lifting: 25 pounds or less - O
  • Lifting: 25 pounds to 50 pounds - O
  • Lifting: Over 50 pounds - O
  • Carrying: 25 pounds or less - O
  • Carrying: 25 pounds to 50 pounds - O
  • Carrying: Over 50 pounds - O
  • Crawling/Kneeling - O
  • Bending/Stooping/Crouching - O
  • Twisting/Turning - F
  • Repetitive Movement - C
  Working Conditions:
  • Normal office environment which consists of sitting at a desk for long periods of time, talking on the telephone, or working on computers and paperwork. This environment also consists of working in close proximity to co-workers.
  Job Classification:
  • FLSA:Non-exempt
  • Hourly/Salary: Hourly
  Physical Exposures For This Position:
  • Unprotected Heights – No
  • Heat – No
  • Cold – No
  • Mechanical Hazards – No
  • Hazardous Substances – No
  • Blood Borne Pathogens Exposure Potential – No
  • Lighting – Yes
  • Noise – Yes
  • Ionizing/Non-Ionizing Radiation – No
  • Infectious Diseases – No

• About the company

  Confluence Health provides a wide range of health services to patients throughout North Central Washington. Learn more.

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