NHS
Equipment Technician (Maintenance Team)
This job is now closed
Job Description
- Req#: F0093-SAND000008848?language=en&page=701&sort=publicationDateDe
- Making and scheduling bookings for breakdown and servicing
- Servicing and maintenance of equipment including LOLER
- Providing advice on equipment supplied by Joint Prevention Stores
- Dealing with professionals and members of the public who visit
- Joint Prevention Stores Supporting with the delivery, installation and collection of equipment
- Delivery, Installation & Collection: Manage the delivery, setup, and collection of equipment across the borough.
- Providing breakdown and maintenance assistance both on site and across the borough
- Advice & Support: Provide guidance on equipment supplied by Joint Prevention Stores.
- Experience of working in a repair/maintenance/installation environment
- Literacy Level 2 qualification or equivalent as a minimum
- Driving licence
- LOLER (Lifting Operations and Lifting
- Equipment Regulations)
- PAT (Portable Appliance Testing) Qualified
- Manufacturers/Suppliers Qualification for
- servicing and maintaining and installing
- equipment
- Experience of working in a repair/maintenance/installation environment
- Literacy Level 2 qualification or equivalent as a minimum
- Driving licence
- LOLER (Lifting Operations and Lifting
- Equipment Regulations)
- PAT (Portable Appliance Testing) Qualified
- Manufacturers/Suppliers Qualification for
- servicing and maintaining and installing
- equipment
Job summary
We are looking for an Equipment Technician within Sandwell MBC.
TheEquipment Technicianwill be responsible for supporting individuals to access equipment in the community and providing advice and guidance to members of the public and professionals. As part of Sandwells Prevention Stores, you will assist in delivering, maintaining, and servicing equipment and assistive technology to help individuals in Sandwell live independently within their homes. Working alongside various Health & Social Care services, this front-line role plays a crucial part in supporting the community.
Main duties of the job
Your responsibilities will include:
Key Responsibilities:
About us
Sandwell is situated at the very heart of the West Midlands, just a stones throw from Birmingham. A large, diverse, metropolitan borough, Sandwell offers exciting opportunities for all in a friendly, supportive environment. Sandwell is made up of six towns - Oldbury, Rowley Regis, Smethwick, Tipton, Wednesbury and West Bromwich. The borough has 1,200 hectares of parks, playing fields and local green space and more than 30 miles of canals.
We offer something for everyone, with an incredibly wide range of career opportunities, at any stage of your career, from apprentices to senior managers.
Our Values; Trust, Unity and Progress make us unique, they define how we do things and are reflected in the way we behave. They are important to us, guiding and shaping our organisational culture. Our values are key to us achieving Sandwells Vision 2030 and also guide us when we recruit.
Date posted
03 April 2025
Pay scheme
Other
Salary
£26,409 to £30,060 a year
Contract
Permanent
Working pattern
Full-time
Reference number
F0093-SAND000008848
Job locations
Dolton Way
Tipton
DY4 9AL
Job descriptionJob description
Job responsibilities
1. Customer Focus
To support and maintain a culture that puts the customer at the centre of the service delivery, working positively with local communities and diverse stakeholder groups.
To ensure a positive experience, positive outcomes and the management of Service Users and customer expectations.
To ensure in conjunction with line and senior managers that all service provision fully meets the cultural and spiritual needs of Service Users and are delivered in a respectful, dignified and empowering mannerwhich seeks to maximise independence and choice and avoids discrimination.
To have a detailed understanding of vulnerable adult legislation and procedures.
Ensure systems and procedures are adhered to in order to deliver high quality customer service and to meet key performance indicators.
2. Case Load
To undertake telephone duties, dealing with general enquiries taken and refer messages as appropriate.
To visit the homes of people being provided with equipment and install and maintain.
To deliver, fit, install and test a range of equipment, adaptations and assistive technology according to agreed priorities.
To ensure that the equipment being required fulfils the quality standard indicated within the quality control procedure.
To assist with the checking and repair of equipment.
To be responsible for the setting up test systems at base to explore functionality and flexibility of components of existing and emerging equipment and assistive technology equipment.
Ensure and maintain accurate records within the computer system.
3.Achieving Results and Quality Outcomes
To be the expert resource and advise on any emerging technical/functional issues which may affect the performance or impact on the service of any piece of equipment and /or assistive technology.
To be aware of Equipment developments at both local and national level and to communicate that knowledge to the team and partner agencies.
To promote the use of equipment and assistive technology.
To be responsible for establishing a routine testing and maintenance programme for all assistive equipment which require maintenance.
To contribute to recycling of equipment and stock.
To be responsible to ensure that all equipment is remove when it is no longer required in line with the recycling policy.
To liaise and work, with others, to design and deliver appropriate training to various groups of Professionals, carers and people who use this service.
4.To participate in the operation of the Councils Appraisal Scheme.
5.Championing and executing an open culture of Equality, Diversity and Inclusion (EDI) throughout the council which reflects the councils policy, values and behaviours.
6.Such other duties as may be appropriate to achieve the objectives of the post to assist the Thematic Area in the fulfilment of its objectives commensurate with the post holder's salary grade, abilities and aptitudes.
7.The post holder must at all times carry out his/her responsibilities with due regard to the Council's policy, organisation and arrangements for Health and Safety at Work.
Job responsibilities
1. Customer Focus
To support and maintain a culture that puts the customer at the centre of the service delivery, working positively with local communities and diverse stakeholder groups.
To ensure a positive experience, positive outcomes and the management of Service Users and customer expectations.
To ensure in conjunction with line and senior managers that all service provision fully meets the cultural and spiritual needs of Service Users and are delivered in a respectful, dignified and empowering mannerwhich seeks to maximise independence and choice and avoids discrimination.
To have a detailed understanding of vulnerable adult legislation and procedures.
Ensure systems and procedures are adhered to in order to deliver high quality customer service and to meet key performance indicators.
2. Case Load
To undertake telephone duties, dealing with general enquiries taken and refer messages as appropriate.
To visit the homes of people being provided with equipment and install and maintain.
To deliver, fit, install and test a range of equipment, adaptations and assistive technology according to agreed priorities.
To ensure that the equipment being required fulfils the quality standard indicated within the quality control procedure.
To assist with the checking and repair of equipment.
To be responsible for the setting up test systems at base to explore functionality and flexibility of components of existing and emerging equipment and assistive technology equipment.
Ensure and maintain accurate records within the computer system.
3.Achieving Results and Quality Outcomes
To be the expert resource and advise on any emerging technical/functional issues which may affect the performance or impact on the service of any piece of equipment and /or assistive technology.
To be aware of Equipment developments at both local and national level and to communicate that knowledge to the team and partner agencies.
To promote the use of equipment and assistive technology.
To be responsible for establishing a routine testing and maintenance programme for all assistive equipment which require maintenance.
To contribute to recycling of equipment and stock.
To be responsible to ensure that all equipment is remove when it is no longer required in line with the recycling policy.
To liaise and work, with others, to design and deliver appropriate training to various groups of Professionals, carers and people who use this service.
4.To participate in the operation of the Councils Appraisal Scheme.
5.Championing and executing an open culture of Equality, Diversity and Inclusion (EDI) throughout the council which reflects the councils policy, values and behaviours.
6.Such other duties as may be appropriate to achieve the objectives of the post to assist the Thematic Area in the fulfilment of its objectives commensurate with the post holder's salary grade, abilities and aptitudes.
7.The post holder must at all times carry out his/her responsibilities with due regard to the Council's policy, organisation and arrangements for Health and Safety at Work.
Person SpecificationPerson Specification
Experience
Essential
Qualifications
Essential
Experience
Essential
Qualifications
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Sandwell Metropolitan Borough Council
Address
Dolton Way
Tipton
DY4 9AL
Employer's website
Employer details
Employer name
Sandwell Metropolitan Borough Council
Address
Dolton Way
Tipton
DY4 9AL
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.