Title: ESL/Citizenship Instructor

Department: Social Services

FLSA Status: Non-Exempt

Reports To: Naturalization Program Supervisor

Summary: Responsible for conducting ESL/Citizenship educational classes in a hybrid format. Ensures classes are implemented in compliance with funders’ requirements. Maintains and improves the passing rate of newly naturalized US Citizens and promotes civic engagement.

Essential Functions:

⦁ Conducts virtual or in-person ESL/Citizenship classes for adult and aging learners, maintains class attendance records, completes new students' registrations, and engages students in class activities under the ESL/Naturalization teaching curriculum.

⦁ Develops and provides tutoring (including mock interview sessions) for upcoming interviewees.

⦁ Works closely with other ESL/ Citizenship Instructors and Coordinator to assist with students’ enrollments and detect possible duplicates.

⦁ Disseminates information and promotes the utilization of naturalization-related services by participating in outreach campaigns.

⦁ Conducts in-focus sessions to promote civic engagements and voting responsibilities of newly naturalized US Citizens.

⦁ Data entries for program enrollments and class attendance as needed.

⦁ Participates in training sessions and meetings under the program’s requirements.

⦁ Performs other duties as assigned.

Qualifications:

⦁ Bachelor's degree or Associate’s in human services-related field with one year of related work experience. Equivalent and relevant experiences are accepted in lieu of the education requirements.

⦁ Experience in the ESL teaching field with a good understanding of general program enrollments.

⦁ Must be self-motivated and able to multitask with multiple deadlines under minimal supervision.

⦁ Excellent verbal and written communication and interpersonal skills.

⦁ Bilingual and bi-literal in English and Chinese (Cantonese and Mandarin) required.

⦁ Proficient in MS Office and the Internet.

⦁ Understanding the needs of adult and aging ESL learners and the immigration communities.

⦁ Must be able to travel via public transportation or personal vehicle to perform job duties. If driving, must have and maintain a valid CA driver's license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.

Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify.

Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please call (415) 677-7600 for special assistance.