Role Description: The E-Sorter plays a crucial role in efficiently sorting and processing incoming digital mail and documents, ensuring that all materials are handled accurately, in compliance with relevant guidelines, and with a strong focus on maintaining the highest standards of quality and confidentiality.

Roles & Responsibilities

• Identify and segregate mail in accordance with prescribed guidelines.
• Ensure secure disposal of Protected Health Information (PHI) materials in designated HIPAA-compliant bins.
• Uphold a consistently high standard of work quality.
• Complete daily workload.
• Adhere to company policies regarding attendance and punctuality.
• Perform other duties as assigned.

Expected/Key Results

• XXXXX

Qualifications

The qualifications listed below are representative of the background, knowledge, skill, and/or ability required to perform their duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Top of Form Education

• High school diploma or equivalent required

Work Experience

• 1-2 years of data processing or entry experience preferred

Competencies & Skills

• Excellent attention to detail and accurate typing skills
• Excellent verbal and written communication skills
• Strong organization skills to effectively prioritize and multi-task to meet deadlines
• Basic computer literacy or ability to quickly learn
• Ability to work in a volume driven, fast-paced environment
• Ability to maintain high levels of confidentiality
• Ability to work independently with limited supervision

Additional Qualifications

• Ability to work the hours necessary to satisfy the daily workload requirement, with the possibility of overtime, evenings and weekends
• Ability to download 2-factor authentication application(s) on personal device, in accordance with company and/or client requirements
• Ability to pass the required pre-employment background investigation, including but not limited to, criminal history, work authorization verification and drug test

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position may work remotely from home or onsite. May be exposed to moderate noise typical of a mailroom environment when working onsite.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to regularly and frequently talk and hear, sit for prolonged periods, use hands and fingers, and use close vision to view and read. Must be able to occasionally walk, stand, climb stairs, and lift equipment up to 25 pounds.

Firstsource is an Equal Employment Opportunity employer. All employment decisions are based on valid job requirements, without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected under federal, state or local law.

Firstsource also takes Affirmative Action to ensure that minority group individuals, females, protected veterans, and qualified disabled persons are introduced into our workforce and considered for employment and advancement opportunities.