Pay Rate: £31,000
Contract Type: Permanent (Full-Time)
Shift patterns: Monday to Friday, rotating between 07:00AM to 15:00PM To 08:00AM to 16:00PM
Location: Birmingham, B92 8NW

DHL, an award-winning leading supply chain business is seeking a Operations Controller to play a vital role coordinating our daily warehouse and distribution requirements.

WHAT DOES THE ROLE ENTAIL?

As part of your normal duties, whilst maintaining excellent health and safety practices, you will:

• Ensure that DHL service providers have agreed and sign off any contingency plan and have the correct resources available to act upon the plan.
• Liaising with carriers to ensure pre-arranged transport from the contingency plan, sourcing other carriers where required to smooth out the collection plan as much as possible.
• Support supervisor and DHL management team to achieve continuous improvement, development and implementation of standardised “best in class “processes. Identification and support the implementation of savings, cost reductions & efficiency opportunities within the transport network
• Escalation of issues including transit delays, to appropriate contacts, including supervisor, management, customer & third party service providers.
• Ensure adherence to internal and external costs agreements and procedures, to avoid and report financial loss and or financial discrepancies

WHAT DO WE NEED FROM YOU?

We'd love to hear from you if you have the following experience but don't hesitate to apply if you don't tick every box on this page - we're great at spotting talent and potential in everyone:

• IT LIterate, with Microsoft Office Packages
• Administrator OR Strong operational process knowledge is essential
• Can do attitude, working well as a team and independently

WHY CHOOSE US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• On-site benefits: mention if site offers free parking, free transport to site, canteen provisions etc.
• Free confidential 24/7 GP service
• Hundreds of discounts (including retail, childcare + gym)
• Affordable loans & enhanced pension scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more: https://careers.dhl.com/global/en/dsc-benefits

OUR APPROACH TO DIVERSITY & INCLUSION

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.

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