Event Operations Manager

Summary:
This position is responsible for managing all aspects of set-up, maintenance and breakdown of special events and group outings.

Essential Duties and Responsibilities:
• Managing activities related to the set-up, operation and tear-down of special events and group events:
o All aspects of event set-up and breakdown
o Maintain all equipment and facilities used for events
o Inventory all equipment and supplies needed for events
o Coordinate storage of event equipment
• Hiring, training, scheduling, and development of event set-up personnel
• Preparing and managing the department budget
• Planning the logistics of upcoming events
• Developing ongoing special project plans for special event areas
• Maintaining knowledge of the Fort Worth Zoo layout and group event operations
• Assisting other departments as needed

Supervisory Responsibilities:
Demonstrates leadership of employees through ongoing training to include applicable laws, Zoo policies, business conduct and ethics and the provision of quality services to guests and employees supporting the highest level of program integrity.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Must be 18 years of age or older
• Supervisory experience preferred
• Must work weekends and after-hours events
• Possess intermediate mechanical ability
• Possess basic knowledge in computer operation
• Valid driver license with acceptable motor vehicle record to maintain zoo standards of insurability

Education and/or Experience:
• 1-3 years experience in event set up or related management
• Good communications skills
• Must possess problem solving skills

Physical Demands:
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must frequently lift and/or or move up to 50 pounds.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Team oriented environment
• Ability to work irregular hours (nights, holidays and weekends)
• Ability to work special events and functions as required
• Ability to work outdoors in heat, cold and inclement weather

Disclaimer
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as a complete inventory of all responsibilities, duties and skills required for the position.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an at-will basis.

Benefits
This is a full-time position and offers the following benefits:
• Medical and Prescription Drug (Employee Coverage 90% Employer Paid, Dependent Coverage 55% Employer Paid)
• Vision
• Dental
• Basic Life AD&D (100% Employer Paid)
• Short Term Disability (100% Employer Paid)
• Long Term Disability (100% Employer Paid)
• Supplemental Life
• Flexible Spending Account
• 401k
• Paid Time Off (Accrual Equivalent to 5 Weeks Per Year)
• PTO Rollover
• PTO Sell Back
• Free Zoo Membership
• Free Guest Passes
• Discounts on Food, Merchandise, Attractions, Admission and Programs