At Arizona Science Center, we take pride in providing the perfect mix of fun, education, and excellent service to our guests of all ages. We are looking for talented, enthusiastic individuals to join our team!

SUMMARY

The Events Lead provides exceptional front-line customer service and event oversight to Science Center clients and guests. Events at Arizona Science Center include social, corporate, foundation and community partner, public, and internal programs. A successful candidate will be professional and polite, energetic, enjoy a dynamic work environment, and desire to successfully sell and produce the best events Arizona has to offer. This job is a balance of administrative responsibilities and customer service, plus event production and management. If this sounds like you, you may be the perfect fit for our exceptional team!

The role of the Events Lead is to support the Events team in all aspects of event production and delivery of events at Arizona Science Center, and serve as the events lead for some events.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist in event sales
• Receive and responding to event requests
• Schedule and conduct walkthroughs
• Create event production schedules
• Manage administrative details for events as assigned
• Track event progress to ensure requirements are timely and in place
• Use Tessitura and other systems for client record keeping
• Manage Birthday parties as a “Birthdayologist”
• Receive and process payments
• Serve as manager on duty for assigned events
• Maintain an active Arizona basic and management liquor training certification, CPR, First-Aid, Food Handlers, and other credentials as needed
• Knowledgeable on Guest Sales & Services (GSS) systems and procedures as needed to lead events
• This position will include early mornings, evenings (sometimes late), weekends and occasionally holidays

BENEFITS include, but are not limited to:

• 21 paid days off annually, including holidays, birthdays, and vacation days
• 15 days of accrued sick time
• 12 weeks paid Family Care Leave
• Professional Development Opportunities
• Annual Incentive Plan
• Medical, Dental, and Vision insurance
• Life and Long Term Disability insurance
• Employee Assistance Program
• 401(k) retirement plan
• Family membership to Arizona Science Center and 600+ Association of Science and Technology Centers (ASTC)
• Admission Exchange Program - Year-round complimentary admission for the employee and one guest to visit the Phoenix Zoo, Desert Botanical Garden, Phoenix Art Museum, Heard Museum, Arizona Museum of Natural History, etc.

EQUAL EMPLOYMENT OPPORTUNITY

Arizona Science Center maintains a strong policy of equal employment opportunity for all Employees and applicants. We recruit, hire, train, promote, compensate and dismiss employees on the basis of such factors as experience, character, ability and skill, without regard to race, color, religion, sex, sexual orientation, national origin or heritage, age, marital or veteran status, disability, citizenship, or any other status protected by federal, state or local law.

ACCOMMODATIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

• Minimum of one-year event experience required.
• Liquor handling experience preferred.
• Must be 21 years of age or older.