Position Summary: The Executive Assistant to the COO Office will provide comprehensive administrative support to the COO and their SVP/GM, VP and REVP team at AdaptHealth. This role requires a highly organized, proactive, and detail-oriented professional who can manage multiple priorities with discretion and efficiency. The Executive Assistant will be a key facilitator in ensuring the smooth operation of the executive offices.
Essential Functions and Job Responsibilities: - Administrative Support:
- Manage and maintain complex calendars for the COO and their SVP/GM, VP, and REVP team members as necessary, including scheduling meetings, appointments, and travel arrangements.
- Prepare and organize materials for meetings, presentations, and reports.
- Handle incoming and outgoing communications, including emails, phone calls, and correspondence, with a high degree of professionalism and confidentiality.
- Meeting Coordination:
- Coordinate and facilitate operational meetings, leadership team meetings, and other high-level conferences.
- Prepare agendas, distribute materials, take minutes, and track action items and follow-ups.
- Ensure meeting logistics are managed efficiently, including venue setup, audio-visual requirements, and catering.
- Travel Management:
- Arrange domestic and international travel for operational leadership team, including flights, accommodations, transportation, and itineraries.
- Prepare travel expense reports and ensure timely reimbursement processing.
- Document Management:
- Draft, edit, and proofread documents, presentations, and correspondence.
- Maintain and organize files, both electronic and paper, ensuring easy access and retrieval of information.
- Handle sensitive and confidential information with discretion.
- Project Support:
- Assist with special projects and initiatives as directed by the COO and their SVP/GM, VP, and REVP team.
- Conduct research, compile data, and prepare reports to support executive decision-making.
- Track project milestones and deliverables, ensuring timely completion of tasks.
- Communication and Liaison:
- Act as a liaison between the operational team and internal/external stakeholders, fostering strong relationships and effective communication.
- Screen and prioritize communications, ensuring important matters are addressed promptly.
- Represent the operations office in a professional and courteous manner.
- Office Management:
- Oversee office operations and ensure the executive office runs smoothly.
- Order office supplies, manage inventory, and coordinate maintenance of office equipment.
- Assist with the organization of company events and functions.
- Maintain patient confidentiality and function within the guidelines of HIPAA.
- Completes assigned compliance training and other educational programs as required.
- Maintains compliant with AdaptHealth's Compliance Program and applicable company policies, procedures, and patient protocols.
- Perform other related duties as assigned and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position.
Competency, Skills, and Abilities: - Exceptional organizational and time management skills.
- Excellent ability to communicate both verbally and in writing.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
- Ability to handle multiple tasks simultaneously and work under pressure.
- High level of discretion and professionalism in handling confidential information.
- Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team.
- Analytical and problem-solving skills with attention to detail
- Decision Making
- Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction.
- Strong aptitude in project management.
Requirements
Education and Experience Requirements: - Bachelor's degree in Business Administration, Communications, or a related field preferred.
- Minimum of 5 years of experience as an executive assistant or in a similar administrative role, preferably in the healthcare or corporate sector
- Project Management experience preferred
Physical Demands and Work Environment: - Work environment will be stressful at times, as overall office activities and work levels fluctuate.
- Must be able to bend, stoop, stretch, stand, and sit for extended periods of time.
- Subject to long periods of sitting and exposure to computer screen.
- Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use.
- Metal ability to work in a fast-paced work environment.
- Must be able to lift 30 pounds as needed.
- May be exposed to angry or irate customers or patients.
- Excellent ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
- Physical and mental ability to analyze data, problem solving and critical thinking.
- Mental ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
- Ability to work after non-business hours as needed and travel as needed.