You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Responsible for providing Operational and Administrative Oversight of Executive Protection (EP) and Events; logistics; EP/Events calendars; Motor Pool OPs; Training; and the physical protection and security of the Company's senior leaders by monitoring their business agendas, travel itineraries and event attendance. The Executive Protection Operations Manager (EPOM) is primarily administrative with some LOCAL NYC AND domestic EP related travel. The EPOM also manages oversight of corporate events, global security staffing for events, liaison, and connectivity with all internal Global Security regions.

How will you make an impact in this role?

• Manage administrative and logistical matters supporting executive protection and other security-related functions for American Express senior leaders during their domestic and/or international travels.
• Perform Armed Security Officer (ASO) functions during travel to/from National Airport, Washington, DC.
• Conduct and oversee protective advances and event security planning with global security teams.
• Conduct Global Security Headquarters oversight or coordination for colleague global events.
• Act as an intermediary manager between events staff and Global Security personnel to effect corporate event coverage in all regions.
• Manage global security regions related to EP and event assignments, to include managing EP event costs. - Communicate vulnerabilities or safety concerns in a timely manner and provide effective resolutions
• Complete incident reports, medical treatment reports, and other administrative requirements.
• Managerial oversight of all Motor Pool operations and Motor Pool personnel. Ensure that CEO and Senior Leader motor pool assignments are supported through the MP analyst to drivers. Manage and assist in maintaining driver standards and clean, maintained vehicles. Manage and ensure all necessary statistical data is prepared for reoccurring review. Ensure all MP colleagues are administratively current.
• Assist with data entries and reports associated with executive protection and motor pool.
• Operate and maintain protective operations, motor pool, and communications equipment.
• Promptly identify and escalate deficiencies/failures.
• Clearly communicate highest priority operational and administrative matters to office leadership and facilitate timely resolutions.
• Other duties, as assigned.
• On-call 24/7/365.

Minimum Qualifications

• This position will be based in NYC office and requires the candidate to reside in the NYC Metro Area.
• This role is also administrative, so extensive knowledge of administrative and operational computer and devices applications is a must.
• Experience in Logistics, Corporate Executive Protection, and law enforcement.
• Executive office experience, the ability to handle competing priorities and strong people leadership skills.
• Possess valid US driver's license.
• Possess a highly skilled knowledge of IT systems and common computer applications.
• Required to maintain a high level of confidentiality and loyalty to the corporate brand.
• Proven self-starter with excellent time management, problem solving, and decision-making skills.
• Excellent interpersonal, written/verbal communication skills to be able to interface effectively with all levels of management and business partners.
• Ability to prioritize and effectively communicate requirements to AmEx executives and Global Security leadership.
• Ability to foster positive relationships with internal and external partners.
• Project management experience.
• Manage diverse tasks and prioritize administrative workload with minimal direction.
• Excellent organizational and follow-up skills with a high degree of attention to detail.
• A high degree of energy and flexibility; proactive, self-motivated assertive and creative drive.

Preferred Qualification s

• A College/University degree.
• New York State armed guard license and an HR218 permit for national gun carry.
• Qualified for a TSA/ASO certification. Support for this certification is available.

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.