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Job Description
- Req#: R0037488
Technical Expert EPM – CCH TAGETIK France
Wolters Kluwer, a global software company, is looking for a driven and experienced Technical Expert to join our CCH Tagetik division.
CCH® Tagetik, who are we?
Wolters Kluwer (AEX: WKL) enables finance, legal, tax, and healthcare professionals to be more effective and efficient. We provide information, software, and services that deliver vital insights, intelligent tools, and the guidance of subject-matter experts.
We understand the complex challenges that face the Office of the Finance and translate that knowledge into intuitive, enterprise-scale CCH® Tagetik performance management software solutions that drive business results.CCH Tagetik expert solutions continually innovate to address the needs of Finance - for today and tomorrow.
We give Finance the flexibility to solve business problems and create value – all with one single platform.
With over 180 years’ experience in the markets we serve, Wolters Kluwer is lifting the standard in software, knowledge, tools and education. Click here for more information about CCH® Tagetik
Today, we are looking for our Technical Expert EPM.
Duties and Responsibilities:
As a Technical Expert EPM, you will work as a consulting team member or an individual technical/business-solutions consultant on a for-fee basis, in the consolidation & regulatory practice of FRA Services team.
Consulting work may include technical consulting including product implementation, integration or audit projects and implementing solutions to meet client's needs.
Duties: Ensure software installation, technical support, and contribute to the technical offering in France.
Responsibilities: Installation: Efficiently install, configure, and deploy software in accordance with technical requirements.
Technical Support: Provide high-level technical assistance to clients, resolve technical issues, and offer first-level support.
Performance Optimization: Collaborate on optimizing the performance of EPM software to ensure smooth and effective usage in coordination with the Italian teams.
Client Training: Conduct hands-on training sessions for clients.
Communication: Maintain clear and transparent communication with clients to address their technical needs.
Sales Effort: Assist the pre-sales team in responding to RFPs and presenting the technical aspects (cloud, etc.).
Collaborate with the "functional" counterpart in the implementation of technical offerings (stress tests, FAM, automation).
Required Skills:
Strong technical skills in EPM.
Excellent problem-solving abilities.
Effective communication with clients.
Knowledge of best practices in installation and technical support.
Degree in computer science or a related field.
Personal Qualities:
Customer-focused.
Organizational and planning skills.
Ability to work independently.
Adaptability to evolving technical environments.
Experience:
8+ years of experience in software installation and technical support for EPM software.
Education:
Degree in computer science or a related field.
Required Skills and Specifications:
Languages : fluent in French and in English
Location: Paris La Defense, flex-office mode
Some travels may be required (Paris area)
What can we offer you?
CCH Tagetik is a great company, with a lot of attention for personal development and offers you among other things
· Excellent salary, commission, and good terms of employment
· Take to market one of the world’s leading brands in our field that you can sell to the finest companies in the region
· A challenging and dynamic surrounding with a lot of space to develop within a fast growing and successful organisation
· Knowledgeable and motivated colleagues presenting a great CCH Tagetik learning experience
· While working with us, you’ll acquire valuable skills, gain access to a vast and diverse network of talented professionals, and enjoy training and educational opportunities
Apply
If this sounds like an interesting job to you then please apply!
Contact person:
Berengere Raickman - Senior International Recruiter
berengere.raickman@wolterskluwer.com
M +33 617 37 60 13
Find Out More About CCH Tagetik
Website : https://www.tagetik.com/de#.XWfW4ygzaUk
CCH Tagetik Company Culture: Sales & Marketing Kick-Off YouTube Videos:
2020: https://www.youtube.com/watch?v=b9kewofK118
2019: https://www.youtube.com/watch?v=-FopTB0hlDk
2018: https://www.youtube.com/watch?v=DNrzH9_Rul4
Equal Employment Opportunity
Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.
About the company
Wolters Kluwer NV is an American Dutch information services company.