Description

Smithbucklin, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, is looking for a Facilities Associate- Office Services to join our headquarters in Chicago. We build strong governance practices, develop strategic plans and operational excellence targets, improve financial practices, and ultimately grow the client organizations we serve.

At Smithbucklin we embody a culture driven by optimism, ambition, expertise, and thoughtfulness, where every team member is empowered to exceed expectations and deliver exceptional results for our clients. Join us in shaping the future of association management, where our values serve as the cornerstone of our success.

The Facilities Associate will be responsible for: (a) supporting the daily operations of the Chicago headquarters; (b) assisting in the planning and execution of client business meetings in our offices; and supporting various other Chicago facilities functions and projects. This is a fantastic opportunity for a take-charge, personable, reliable, and organized professional to make a meaningful impact on Smithbucklin’s Chicago office operations.

Specific responsibilities:
• Supports company daily operations by maintaining facility records including but not limited to work orders, facility projects and facility contacts
• Maintains office services by organizing office operations and procedures
• Serve as the primary receptionist for both the Chicago and DC office
• Support the execution of the client experience for organizations who use our conferencing space for business meetings, educational seminars, and networking events from beginning to end.
• Work with internal partners to develop schedule of events, use of rooms, coordinate catering, ideate on technical requirements, manage guest communications, and plan for all other aspects of each meeting.
• Assist with the execution of in space company-wide events for employees, such as business meetings, training sessions, and socials.
• Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
• Conducts a portion of new employee orientation including but not limited to facility tours and guidance to bring awareness to facility amenities as well as standard operating procedures
• Assist with design and implementation of office policies by establishing standards and procedures, measuring results and making necessary adjustments.
• Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
• Contributes to team effort by accomplishing related results as needed.
• Provide general, long-distance support to our DC facility.
• Assist with Chicago facility operations as needed including but not limited to conducting facility walk through, maintaining facility upkeep and partnering with team members to complete group tasks.
• Perform other related duties as assigned.

Requirements:
• At least one year in customer service is desired but not required.
• Ability to work on-site in our Chicago office, 5 days a week
• Ability to work occasional weekends
• Well-organized with excellent multi-tasking abilities.
• Associates degree or higher communication or a relevant field is preferred.
• Demonstrated ability for critical thinking.
• Strong communication and interpersonal skills.
• Strong orientation to provide excellent customer service.
• Ability to multi-task and address customers’ needs, facility issues and miscellaneous projects.
• Above average computer skills including Microsoft Office
• Possess keen eye for detail.
• Flexibility to work outside of standard office hours, as needed, to execute events and complete necessary and time sensitive tasks.
• Comfortable with making reasoned judgement calls with respect to various areas of work.
• Ability to lift 50lbs

Where Do You Fit?
Whether you are just beginning your career or are a mid- or senior-level professional, working at Smithbucklin will offer you countless opportunities to develop transferable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, Smithbucklin offers all our people – regardless of position or compensation – an equal chance to experience the fulfillment and reap the benefits of ownership. As employee owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company.

Employees will work a standard 40-hour week, with the possibility of additional hours based on project deadlines.

The salary for this role will be based on the candidate’s skills, qualifications, and relevant experience. The starting salary for this role is: $48,000.

Equal Employment Opportunity
At Smithbucklin, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of reference and background investigation based on position.

Smithbucklin will not sponsor applicants for work visas and as a precondition of employment, you must be authorized to work in the United States permanently