A successful university campus is about so much more than buildings. It’s about the environment, the atmosphere, the people – creating that sense of home that will help students feel safe, secure, and help them thrive. At UPP, we understand just how important this is and that’s why at each of the universities we partner with we have a dedicated onsite team offering a range of facilities management services designed to support the safety of the building and ensure students enjoy a high quality of life throughout their stay.

We currently have an exciting opportunity for a Facilities Officer to join our Byron House team at Nottingham University.

This is a permanent, full-time position working an average 41 hours per week on a rota basis covering 5pm to 12am and/or 12am to 8am Monday to Friday, and 8pm to 8am at weekends. The salary is £27893.95 per annum.

This is a customer centred role that provides a range support to the management team and assists with the provision of a suitably equipped and secure environment for residents to live and to study. This varied role involves looking after Reception to ensuring student safety and wellbeing across the university campus.

Role responsibilities include:

• Carry out regular walks around the residence and grounds, reporting any security/safety issues
• Monitor and control health, safety and maintenance standards within residence and grounds
• Respond effectively to fire alarm activations and liaise with the emergency services
• Monitor the signing in and out of all guests, visitors and contractors
• Complete help desk forms for reactive maintenance and pass to the relevant persons
• Deal with queries and complaints in an efficient, professional and courteous manner
• Complete all necessary reports including incident, noise and accident reports
• Monitor the conduct of students, encouraging reasonable and fair behaviour, reporting any breach of the Code of Conduct and license agreement when required
• Liaise with other Facilities officers, university clients, sub-contractors, staff and residents

We are looking for you to have worked in a similar role and environment and have great communication and organisation skills, able to effectively deal with any situation that arises including ones involving students. You will have an understanding of site security and safety plus experience of operating a Reception desk.

To be successful in this role you will have a professional and approachable manner with a passion to do a great job.

You will also be flexible to work (with notice) additional hours when the needed, especially during the main student arrival and departure weekends each year.

We truly care about the experience of our residents and invite you to join our friendly team and help make a positive difference to students living away from home in our accommodation.

What we offer:

In return, we are offering a fun and interesting environment to work in with a competitive salary and a great benefits package which includes 25 days holiday plus bank holidays, life insurance, pension, training, two paid volunteering days each year, cycle to work scheme, store discounts, as well as discounts from a variety of top retailers, restaurants gyms and more.

Our people are at the heart of how we operate.

We welcome all applications and recognise the value of having a diverse and inclusive culture, which reflects the communities we work with and has a positive impact on our people, our student residents, and our university partners, for the benefit of all.

Innovation, Sustainability, Community, Partnership and Respect are our core values. These outline what is important to our business and our people.

We are a team with energy, pace and passion; if that sounds like you, apply today.