NHS

Faster Diagnostic Service Navigator


Pay29,970.00 - 36,483.00 / year
LocationHaywards Heath/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: C9279-25-0651?language=en&page=774&sort=publicationDateDesc

      Job summary

      Job Title: Faster Diagnostic Service Navigator - Urology, Band 5, WTE

      Location: The Princess Royal Hospital (PRH), Haywards Heath

      Organization: University Hospital Sussex NHS Trust

      About the Trust:

      • Sites: 5 main sites, comprising 7 hospitals.

      • Services: District General hospital services for Brighton and Hove, Mid Sussex, and western East Sussex; specialised and tertiary services for Sussex and Southeast England.

      Department: Urology

      Role Overview:

      The Urology department at PRH has expanded due to the opening of the new Urology Investigation and Treatment Centre (UITC). The department is now seeking a Band 5 Faster Diagnostic Navigator to join the team.

      Main duties of the job

      The purpose of this role is to:

      Provide a professional, proactive, and sensitive service to patients referred on a 62-day cancer pathway for suspected urological cancer.

      Act as a main point of contact for patients, carers, and the wider healthcare team, including primary, secondary, and tertiary services.

      To be an integral member of the urology team, working in partnership with the specialist nurses, clinicians, and cancer services to ensure patients are fully informed and supported, and the pathway is coordinated by proactively tracking timelines through the diagnostic pathway.

      Be responsible for the coordination of the administrative function of the pathway, including and not limited to, arranging investigations, booking appointments, Multi-Disciplinary Team (MDT) discussions, and keeping patients always informed. Through effective and efficient patient focused co-ordination of the pathway, patients will be given a diagnosis or exclusion of cancer at the earliest opportunity.

      The post holder will work directly and indirectly with patients and their careers, and be responsible for capturing information about patients, ensuring up-to-date relevant information is recorded on the patient record and Trust systems.

      The post holder will have a good knowledge and understanding of patient pathways within urology, including the diagnostic staging investigations and treatment options available.

      About us

      At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

      We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.

      As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

      We look forward to receiving your application and the start of your journey with UHSussex.

      Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/

      Date posted

      08 April 2025

      Pay scheme

      Agenda for change

      Band

      Band 5

      Salary

      £29,970 to £36,483 a year Pro Rata Per Annum

      Contract

      Permanent

      Working pattern

      Full-time, Part-time, Job share, Flexible working

      Reference number

      279-6915032-APR25

      Job locations

      The Princess Royal Hospital

      Haywards Heath

      RH16 4EX


      Job description

      Job responsibilities

      Purpose of the Role:

      • Provide a professional, proactive, and sensitive service to patients referred on a 62-day cancer pathway for suspected urological cancer.

      • Act as the main point of contact for patients, carers, and the wider healthcare team, including primary, secondary, and tertiary services.

      • Work in partnership with specialist nurses, clinicians, and cancer services to ensure patients are fully informed and supported.

      • Coordinate the administrative function of the pathway, including arranging investigations, booking appointments, MDT discussions, and keeping patients informed.

      • Ensure patients receive a diagnosis or exclusion of cancer at the earliest opportunity through effective and efficient patient-focused coordination.

      Responsibilities:

      • Direct and indirect interaction with patients and their carers.

      • Capture and record up-to-date relevant information on patient records and Trust systems.

      • Maintain knowledge and understanding of patient pathways within urology, including diagnostic staging investigations and treatment options.

      Team Composition:

      • Consultants

      • Clinical Nurse Specialists

      • FDNs

      • Patient Navigator

      • Other team members

      Working Environment:

      • A state-of-the-art Urology Investigation and Treatment Centre (UITC) that consolidates all outpatient treatments into a single, specialised unit.

      • Collaborative and supportive team aiming to ensure excellent patient experience and clinical outcomes.

      Job description

      Job responsibilities

      Purpose of the Role:

      • Provide a professional, proactive, and sensitive service to patients referred on a 62-day cancer pathway for suspected urological cancer.

      • Act as the main point of contact for patients, carers, and the wider healthcare team, including primary, secondary, and tertiary services.

      • Work in partnership with specialist nurses, clinicians, and cancer services to ensure patients are fully informed and supported.

      • Coordinate the administrative function of the pathway, including arranging investigations, booking appointments, MDT discussions, and keeping patients informed.

      • Ensure patients receive a diagnosis or exclusion of cancer at the earliest opportunity through effective and efficient patient-focused coordination.

      Responsibilities:

      • Direct and indirect interaction with patients and their carers.

      • Capture and record up-to-date relevant information on patient records and Trust systems.

      • Maintain knowledge and understanding of patient pathways within urology, including diagnostic staging investigations and treatment options.

      Team Composition:

      • Consultants

      • Clinical Nurse Specialists

      • FDNs

      • Patient Navigator

      • Other team members

      Working Environment:

      • A state-of-the-art Urology Investigation and Treatment Centre (UITC) that consolidates all outpatient treatments into a single, specialised unit.

      • Collaborative and supportive team aiming to ensure excellent patient experience and clinical outcomes.

      Person Specification

      Experience

      Essential

      • Degree level or equivalent

      Desirable

      • Nursing / medical background

      Experience

      Essential

      • Knowledge of NHS with understanding of processes and pathways

      Skills

      Essential

      • Excellent written & verbal skills, communication within the MDT

      Desirable

      • Project management experience

      Skills

      Essential

      • Prioritise tasks, computer skills incl Word, Excel, report writing and other systems

      Equality, Diversity, and Inclusion

      Essential

      • Evidence of having championed diversity in previous roles
      • Evidence of having undertaken own development to improve understanding of equalities issues
      Person Specification

      Experience

      Essential

      • Degree level or equivalent

      Desirable

      • Nursing / medical background

      Experience

      Essential

      • Knowledge of NHS with understanding of processes and pathways

      Skills

      Essential

      • Excellent written & verbal skills, communication within the MDT

      Desirable

      • Project management experience

      Skills

      Essential

      • Prioritise tasks, computer skills incl Word, Excel, report writing and other systems

      Equality, Diversity, and Inclusion

      Essential

      • Evidence of having championed diversity in previous roles
      • Evidence of having undertaken own development to improve understanding of equalities issues

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Certificate of Sponsorship

      Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

      From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

      Additional information

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Certificate of Sponsorship

      Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

      From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

      Employer details

      Employer name

      University Hospitals Sussex NHS Foundation Trust (279)

      Address

      The Princess Royal Hospital

      Haywards Heath

      RH16 4EX


      Employer's website

      https://www.uhsussex.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      University Hospitals Sussex NHS Foundation Trust (279)

      Address

      The Princess Royal Hospital

      Haywards Heath

      RH16 4EX


      Employer's website

      https://www.uhsussex.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.