The Jacobs & Cushman San Diego Food Bank is currently hiring for a full-time, hourly, non-exempt and benefited Federal Food Assistance Program Coordinator in our Miramar location.

ABOUT THE SAN DIEGO FOOD BANK
Established in 1977, the Jacobs & Cushman San Diego Food Bank is a critical component to the welfare of San Diego County, providing nutritious food to people in need, advocating for the hungry and educating the public about hunger-related issues. For more information about the organization, please visit www.sandiegofoodbank.org.

Our Mission: The Jacobs & Cushman San Diego Food Bank and our North County Food Bank Chapter provide nutritious food to people in need, advocate for the hungry, and educate the public about hunger-related issues.

DID YOU KNOW?

• The San Diego Food Bank feeds approximately 400,000 people every month in partnership with 540 nonprofit community partners.
• We are the fourth largest independent food bank in the country.
• We distributed 44 million pounds of food in fiscal year 2021-2022; 31% of that food being fresh produce.
• We have a 99% rating on Charity Navigator.
• We are committed to innovation and sustainability to reduce our impact on the environment.

POSITION PURPOSE
The Federal Food Assistance Program Coordinator is a collaborative position that works with the Nonprofit Services team to support and achieve program goals and desired outcomes. The coordinator will perform a wide variety of responsibilities including specialized administrative and program-related tasks. This role is responsible for EFAP compliance, roll out and enforcement of CDSS/USDA policies, and opening new EFAP sites. Additionally, responsible for implementing and maintaining systems to improve program efficiencies, and capacity building with other partners, and must be able to work well with a variety of nonprofit programs throughout San Diego County.

PRIMARY RESPONSIBILITIES

• Conduct monitoring visits and provide support to EFAP distribution sites. Address non-compliance issues by retraining agency staff, both verbally and in written form.
• Screen and establish new EFAP sites with a focus on underserved communities. Collaborate with teams to plan distributions aligning with logistical and community needs. Provide training and distribution launch support.
• Develop plans and materials for participant redirection when sites are terminated.
• Review monthly inventory and report statistics for accurate documentation and certification compliance.
• Draft regular correspondence and communications regarding compliance procedures for EFAP Partners.
• Work collaboratively with EFAP & Neighborhood Distribution Supervisor on annual projects.
• Handle participant and agency complaints, ensure proper documentation, communicate with agencies, and seek resolutions.
• Foster relationships with EFAP Partners and identify opportunities for capacity building.
• Respond to inquiries related to EFAP and Food to Nonprofit programs.
• Update agency contacts and distribute information in the Primarius database.
• Create annual participant calendars and maintain accurate public information about food distribution sites.
• Serve as a backup for leading EFAP monthly trainings.
• Represent the Food Bank at community events and collaborative meetings.
• Provide occasional coverage for Nonprofit Food Center's operations.
• Other duties as assigned.

EDUCATION, TRAINING and EXPERIENCE

• 2 years of progressively responsible experience in a non-profit organization.
• Graduation from high school or G.E.D equivalent.
• Bachelor's degree in related field preferred.
• Combination of education and experience that otherwise obtains the knowledge, skills, and abilities outlined above.

IDEAL CANDIDATE
The ideal candidate will have superb attention to detail, excellent customer service, be self-motivated, have excellent time management skills, have the ability to work independently with minimal direction and follow through. They are tech-savvy and learning agile with the ability to teach and train others on systems and technology.

SKILLS, KNOWLEDGE & ABILITIES
Knowledge of:

• Windows Operating Systems, Microsoft Office Suite (Excel, Outlook, PowerPoint, Word, Publisher) Adobe Acrobat PDF.
• Operate standard office equipment.
• Computer operations using word processing and other business software.
• Organizing and maintaining specialized documentation.
• Association and program rules, policies and procedures applicable to assigned areas of work.
• Correct English usage including spelling, grammar, and punctuation.

Ability to:

• Perform highly detailed work on multiple, concurrent tasks with frequent interruptions.
• Learn and apply program rules, policies and procedures applicable to assigned areas of work.
• Communicate effectively orally and in writing.
• Travel frequently within San Diego County to Food Bank distribution sites.
• Learn federal, state, and agency policies required to administer charitable feeding programs.
• Prepare clear, concise and accurate reports, correspondence and other written materials.
• Manage multiple priorities with competing deadlines.
• Meet intensive and changing deadlines and interact with officials, staff and the public.

LICENSES, CERTIFICATES, SPECIAL REQUIREMENTS

• A valid California Driver's License and reliable personal transportation.
• Food Handler's Card (can be obtained after employment).
• Bilingual (a plus).

COMPENSATION

• This is a full-time, non-exempt/hourly/benefited position.
• A market-level competitive salary is between $25.00 - $26.00 per hour based on experience.
• The compensation package includes a competitive salary and an excellent benefits package.

WORK SCHEDULE

• Typical days and hours of work are Monday – Friday from 7:30 a.m. to 4:00 p.m.
• This position occasionally requires evening and weekend shifts.
• This position is required to travel up to 60% of the time; travel is within San Diego County.
• This position has the flexibility to work remotely 1 day a week, business needs permitting.

HOW TO APPLY

• Interested and qualified candidates should apply below.
• Submissions missing a resume will not be considered for the position.
• Background check and drug test is required for the position before employment starts.

This is a non-management position.
This is a regular full-time position.

Visit Careers at Jacobs & Cushman San Diego Food Bank.

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