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Field Application Specialist / Field Service Engineer LAB AUTOMATION & BIOTECH

7 days ago

PayCompetitive
LocationBoston/Massachusetts
Employment typeFull-Time

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  • Job Description

      Req#: 52156089
      Employer Industry: Life Sciences and Biotechnology

      Why consider this job opportunity:
      - Opportunity to work with cutting-edge liquid handling technologies in a fast-growing company
      - Comprehensive health care plans including Medical, Dental, and Vision options
      - 401(k) plans with a match up to 6% to support your future
      - Agile start-up culture that encourages ownership and responsibility in projects
      - Flexible working arrangements focused on results rather than hours
      - Chance to contribute to the development of new drugs and treatments that impact global health

      What to Expect (Job Responsibilities):
      - Oversee the entire customer success continuum, including installation, training, application development, and service support
      - Translate customer application requirements into high-quality pre-sales support and facilitate onboarding
      - Collaborate with customers to develop applications and ensure success in target markets like genomics and drug discovery
      - Document and manage applications and service caseload using the Salesforce platform
      - Provide technical service, maintenance, and repairs for liquid handling equipment

      What is Required (Qualifications):
      - Bachelor's degree in Biology, Engineering, or a related field
      - Technical expertise and experience in a laboratory setting within the biotech field
      - Strong knowledge of drug discovery, synthetic biology, and molecular biology workflows
      - Preferred experience with liquid handling and developing automated methods on liquid handlers
      - Proficiency in Salesforce and Microsoft Office Suite; must be fluent in English

      How to Stand Out (Preferred Qualifications):
      - Experience with liquid class development for liquid handlers
      - Previous roles involving significant travel (60-80%) in a similar field
      - Familiarity with SCRUM or agile project management methodologies
      - Innovative mindset with a passion for contributing to life sciences

      #LifeSciences #Biotechnology #CareerOpportunity #Healthcare #FlexibleWork

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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