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Field Application Specialist / Field Service Engineer LAB AUTOMATION & BIOTECH
7 days agoPayCompetitive
LocationBoston/Massachusetts
Employment typeFull-Time
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Job Description
- Req#: 52156089
Employer Industry: Life Sciences and Biotechnology
Why consider this job opportunity:
- Opportunity to work with cutting-edge liquid handling technologies in a fast-growing company
- Comprehensive health care plans including Medical, Dental, and Vision options
- 401(k) plans with a match up to 6% to support your future
- Agile start-up culture that encourages ownership and responsibility in projects
- Flexible working arrangements focused on results rather than hours
- Chance to contribute to the development of new drugs and treatments that impact global health
What to Expect (Job Responsibilities):
- Oversee the entire customer success continuum, including installation, training, application development, and service support
- Translate customer application requirements into high-quality pre-sales support and facilitate onboarding
- Collaborate with customers to develop applications and ensure success in target markets like genomics and drug discovery
- Document and manage applications and service caseload using the Salesforce platform
- Provide technical service, maintenance, and repairs for liquid handling equipment
What is Required (Qualifications):
- Bachelor's degree in Biology, Engineering, or a related field
- Technical expertise and experience in a laboratory setting within the biotech field
- Strong knowledge of drug discovery, synthetic biology, and molecular biology workflows
- Preferred experience with liquid handling and developing automated methods on liquid handlers
- Proficiency in Salesforce and Microsoft Office Suite; must be fluent in English
How to Stand Out (Preferred Qualifications):
- Experience with liquid class development for liquid handlers
- Previous roles involving significant travel (60-80%) in a similar field
- Familiarity with SCRUM or agile project management methodologies
- Innovative mindset with a passion for contributing to life sciences
#LifeSciences #Biotechnology #CareerOpportunity #Healthcare #FlexibleWork
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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