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Field Customer Support Specialist (Collections)- Baltimore MD


Pay$19.00 - $20.00 / hour
LocationPlano/Texas
Employment typeFull-Time

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  • Job Description

      Req#: 5001096773300
      Employer Industry: Lease-To-Own Services

      Why consider this job opportunity:
      - Hourly pay ranging from $19 to $20
      - Bonus potential based on performance
      - Comprehensive benefits package including Health, Dental, Vision, Life Insurance, and 401k with match
      - Opportunities for career growth within a supportive and award-winning culture
      - Weekly pay schedule
      - Discounts from Acima partners

      What to Expect (Job Responsibilities):
      - Coordinate with the collections team to assist in resolving past due accounts
      - Maintain accurate records of past due account activity and field activity
      - Complete customer field visits and product returns in a timely manner
      - Keep assigned vehicle(s) clean and maintained
      - Handle sensitive payment information securely

      What is Required (Qualifications):
      - Must be at least 18 years of age
      - High school diploma or GED
      - Valid state driver's license and good driving record
      - Excellent communication and customer service skills
      - Ability to lift and move heavy items

      How to Stand Out (Preferred Qualifications):
      - Past collections or door-to-door sales experience or familiarity with the leasing industry

      #LeaseToOwn #CustomerSupport #CareerGrowth #CompetitivePay #BenefitsPackage

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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