Work Flexibility: Remote

Work Flexibility: Remote

Shift : Monday – Friday, 8:00 AM – 5:00 PM ET

Summary:

The Field Inventory Coordinator will assist with processing transactions in order validation, order entry, resolving issues, and developing ad hoc reports. This role will support the execution of processes and operational activity to enhance service levels and supports revenue growth, operating margins and driving a culture of customer service excellence. In this role, you will communicate directly with field operations, internal partners to pursue and resolve issues related to order requests above regular replenishment needs, backorders, allocation items. You will also assist sales in set quotes and biologics cycle counting supporting our supply partners. Overall, the Field Inventory Coordinator is responsible for ensuring effective fulfillment of products above replenishment needs and drive a process which meets the needs of the business.

What you will do:

• Collaborate with internal stakeholders to ensure customer excellence and operational efficiency in a fast-paced, team-oriented environment.
• Act as the primary interface between Hub team members to support daily inventory needs for surgical demand.
• Communicate order status effectively, resolve order issues, and implement corrective actions to maintain high service levels.
• Foster positive business relationships by responding promptly and courteously to stakeholders' inquiries and concerns.
• Maintain a constructive and cooperative attitude in the workplace, contributing to a positive team dynamic.
• Provide support beyond standard hours when order volume or workload requires additional time.
• Keep accurate records of field operations interactions, including inquiries, complaints, and actions taken.
• Manage backorder reviews, consolidate open orders, and coordinate the release of backorders to maintain inventory accuracy and par levels.

What You Need:

Required:

• High School Diploma or equivalent
• 3+ years of customer service, data entry, account management, or relevant experience

Preferred:

• Bachelor’s degree
• Supply chain experience
• JDE 9.0/9.1 experience

$24.54/hr. - $43.79/hr., plus bonus eligible + Benefits (Health, Vision, Dental, 401K, Tuition Reimbursement, Employee Assistance Program, Wellbeing Program, Employee Stock Purchase Program). This information reflects the anticipated salary range for this position based on current national data. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Travel Percentage: 0%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.