About the Department

At Novo Nordisk, our Finance and Operations team is the engine that elevates holistic commercialization of our products. The Finance and Operations team works closely with the business across the organization to guide enterprise wide resource allocations, investment choices, drive core operations and develop insights to drive growth and operational excellence across the value chain while innovating for future capabilities. We regulate accounting, uphold workplace safety, manage our supply chain and sampling, support technology, provide commercial operations, insights & analytics, maintain our facilities and assure the integrity and completeness of all business transactions. At Novo Nordisk, you will have the opportunity to build a life-changing career in a global business environment. We encourage our employees to make the most of their talent. And we reward hard work and dedication with the opportunity for continuous learning and personal development. Are you ready to realize your potential?

The Position

Field Reimbursement Managers (FRMs) are field-based personnel who provide limited support to HCPs and their staff to help facilitate appropriate patient access to prescribed NNI Therapies. The role of the FRM is to create awareness with HCPs and their staff about the NordiCare patient support program and to respond appropriately to HCPs and their staff about questions regarding coverage, reimbursement and patient access issues for NNI Therapies.

The FRM is responsible for field-based account planning and performing patient access initiatives as directed by FRM management and in accordance with all applicable Novo Nordisk Inc. (NNI) policies and procedures.

The FRM will be an expert in local, state and regional payer policies for NNI Therapies and will educate HCP offices regarding such policies.

Relationships

Reporting to the Director, Patient Support-Field Reimbursement, the FRM will implement patient access initiatives at the physician practice level in order to facilitate appropriate patient access to NNI Therapies.

The FRM may collaborate appropriately with other NNI field-based personnel, such as Rare Endocrine Therapy Managers and Market Access Account Executives, to facilitate appropriate patient access. This may include sharing high-level updates on product; coverage and reimbursement trends/payer policies and requirements, but FRMs may not discuss any specific patient case or office issues with any such NNI personnel.

The successful candidate will build and maintain positive and appropriate relationships with internal NNI colleagues and HCP offices in order to facilitate access.

Essential Functions

• Facilitate appropriate reimbursement and support HCP processes for timely patient care and access
• Reads, monitors and analyzes data to identify patient access requirements, potential payer trends. and specialty pharmacy performance issues and positively communicates knowledge to appropriate NNI personnel and takes appropriate action to facilitate access as needed
• Provide high-level updates and education on payer coverage policies to HCPs and their office staff and internal NNI personnel
• Work closely with NordiCare to facilitate complete, accurate and timely benefits investigation and provide prior authorization and appeals support, as requested
• Share best practices with FRM colleagues
• Demonstrate outstanding communication and account management skills and knowledge of NNI Products and NordiCare
• Be familiar with long and short-range changes in the coverage and reimbursement policies under Medicare, Medicaid, commercial payers and plans that may impact Norditropin
• Manage their own budget
• Manage other projects as directed

Physical Requirements

75-90% overnight travel required.

Qualifications

• Education:
  • Bachelors degree in science or business is required; preferably in a science or business discipline
• Experience:
  • 5+ years of relevant pharmaceutical sales or reimbursement experience, with at least 3+ years biologics sales experience, pharmacy benefit reimbursement experience or specialty sales experience
  • Experience in implementing biologics patient access initiatives (i.e., hub programs) OR 5+ years of healthcare related reimbursement with specialty pharmacy or HCP related access support.

• Specific skills include:
  • Successful track record in field reimbursement support, medical affairs, or sales of biologics that required understanding of product coverage and reimbursement considerations under both a medical and a pharmacy benefit platform
  • Significant experience with understanding and interpreting government and commercial payer policies
  • Exceptional oral and written communication skills, along with complex problem solving, cross-functional project management skills and organizational skills
  • Must be able to demonstrate an outstanding work ethic, relationship management skills and have the ability to manage multiple tasks concurrently
  • Demonstrated excellence in account planning and management
  • Experience in budget management
  • Must have a strong ability to work independently and cross functionally with other Novo Nordisk personnel

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.