Company Description

TOMRA Food is a multinational organisation and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximise food safety and minimise food loss by making sure Every Resource Counts™, has been our strength for over 50 years.

At TOMRA, we want people to innovate, show passion in their work and be responsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees.

Join the resource revolution!

Job Description

We are seeking a Field Service and Automation Engineer with expertise in automation and PLC programming to support our advanced food sorting and peeling machines. This role will be based in India, but requires significant travel across the APAC region, working closely with regional and global teams to implement and maintain cutting-edge automation solutions for customers.

Key Responsibilities:

Technical Support & Leadership:

• Implement and maintain TOMRA automation solutions for customers in India and the APAC region.
• Provide expertise in PLC programming, troubleshooting and system integration.
• Offer technical support to resolve complex automation issues and ensure high system uptime.
• Manage and support food sorting and peeling line technologies.

Customer Service Excellence:

• Build and maintain professional relationships with customers and vendors.
• Deliver exceptional service quality, ensuring compliance and exceeding customer expectations.
• Represent TOMRA Food as a trusted partner, focused on maximising system performance.

Project & Solution Deployment:

• Support the installation, commissioning, and integration of automation systems at customer sites.
• Collaborate with third-party providers for seamless system integrations.
• Ensure adherance to project timelines, budgets and quality standards.

Development & Continuous Improvement:

• Contribute to the development of TOMRA Food's automation systems, including hardware and software enhancements.
• Design and implement testing plans to improve efficiency and performance.
• Provide feedback to internal teams for continuous improvement of products and processes.

Training & Collaboration:

• Train customers and team members on TOMRA Food systems and solutions.
• Participate in knowledge sharing, peer reviews and cross-functional collaboration to foster innovation.

Safety, Quality & Compliance:

• Promote a safety-first culture within TOMRA Food, among customers, and across the industry.
• Adhere to safety, quality, and compliance standards in all operations.
• Identify and implement process improvements to enhance team performance and customer experience.

Organisation:

• Accurately document work, timekeeping, and expense records.
• Comply with company policies, quality management systems, and the Code of Conduct.
• Foster effective communication, provide constructive feedback, and actively support the organisation’s vision and values.

Qualifications

About You:

• Degree or Diploma in Automation, Electrical or a related field.
• 5+ years of hands-on experience in automation and PLC programming.
• Strong knowledge of electrical control systems, HMI programming, and software troubleshooting.
• Experience with food sorting and peeling machines is a plus.
• Proficiency in English and Hindi (additional languages are a plus.
• Excellent communication and teamwork abilities.
• Strong problem-solving skills and a proactive approach to challenges.
• Familiarity with ANZ region operations is an advantage.
• Willingness to travel extensively across APAC (up to 70% of the role), including both domestic and regional trips.
• Valid passport is mandatory.

Physical Requirements:

• Ability to perform physical tasks such as bending, kneeling, and lifting (up to 25kg).
• Comfortable working in confined spaces and varied environments, including food processing plants, farms, and cold storage facilities.
• Willingness to work overtime and travel as needed.
• No major food allergies affecting the ability to work near nuts, fruits, and vegetables.

Additional Information

Why Join Us?

• Work with a global leader in sensor-based sorting solutions.
• Gain hands-on experience with cutting-edge technology.
• Be part of a collaborative team that values innovation and excellence.
• Receive ongoing training and opportunities for career development.

How to Apply:

If this sounds like you, we would love to hear from you! All applications will be managed in the strictest confidence.

TOMRA is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, colour, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristics. Reasonable accommodations will be made and will be provided as requested by candidates taking part in all aspects of the selection process.