Description

Kickstart Your Engineering Career as a Field Service Engineer Apprentice!

Are you ready to launch your career in engineering with real-world experience and hands-on training? As a Field Service Engineer Apprentice, you’ll work alongside seasoned professionals to build the skills and technical knowledge needed to install, maintain, and repair advanced equipment across a range of industries.

This unique opportunity offers:

• Hands-on experience with cutting-edge systems and tools
• Mentorship from experienced field engineers
• Structured training designed to fast-track your growth
• A clear path to a long-term career in field service engineering

If you're passionate about technology, love solving problems, and want to learn by doing—this is the perfect place to start.

Benefits of an Apprenticeship with Block Imaging

• Block Imaging Field Service Engineer Apprenticeship offers applicants an opportunity to launch into a fulfilling/meaningful career serving hospitals so that healthcare providers can serve their patients.
• Apprentices will spend approximately four months working/learning/training at Block Imaging’s headquarters in Holt, Michigan.
• Out-of-state candidates will receive a housing allowance to help cover short-term accommodations until they return home. Local candidates who reside within a 75-mile radius of Holt, MI may also qualify for a housing allowance.
• The primary focus of the program is to provide training in electronics, computer networking, x-ray theory, hands on x-ray equipment training, and supervised work in the field with experienced engineers. Other modalities will not be the focus of the program at this time

Outcomes:

• Service medical imaging equipment in various locations as needed.
• To assure that imaging systems are fully calibrated and functioning to OEM performance levels.
• To assure the needs of customers are being met and the system is operating based upon their needs.
• To move the company forward in engineering competency.
• To represent the company in a manner that shows the user, confidence, knowledge, and courtesy.

General Responsibilities.

• Evaluate the equipment, trouble shoot and complete PMs, installations and all related tasks to independently diagnose and resolve electronic, mechanical, and network problems on medical equipment.
• Calibrate and troubleshoot for computer systems on the equipment according to OEM specifications.
• Continual expansion of knowledge base in the repair and installation of equipment.
• Provide advanced-level diagnosis and repair of imaging systems.
• Support management through project feedback and communication of issues and opportunities.
• Be available to handle technical issues and questions.
• Document processes created and educate end users.
• Provide feedback to the office from on-site locations and provide a positive presentation of the company to the individuals on-site.
• This position will involve up to 50 percent travel; flexibility to travel when needed is required.
• Other duties as assigned.

Role Competencies:

• Ability to set and meet goals, meet deadlines, and organize work to be completed in a timely manner.
• Mechanical aptitude and desire to solve problems using initiative and critical thinking skills.
• Ability to work on concurrent projects and ensure timelines are met.
• Capable of building positive working relationships with team members, customers and vendors.
• Ability to be flexible and resolve situations with confidence and mature leadership.
• Solution-oriented professional who treats others with dignity and respect.
• Team player who will foster communication among teams and share success.
• Hold self to a high standard while ensuring projects are completed on time.
• Experience in delivering and demanding a high level of customer service.
• Thorough knowledge of safety regulations.
• Exceptional written and verbal communication skills including listening.
• Proficient in Excel, Word, Outlook, keyboarding, and internet research.

Cultural Fit:

Exhibit the Block Core Values of Growth, Integrity, Together, and Honor. Make choices that contribute to the development and reinforcement of the core values.

Measurement Tools:

• Meeting deadlines.
• Improving efficiency of installations.
• Evaluate the effectiveness of compliance with safety procedures and regulations.
• Review of the database for current and accurate data.
• Assess the technical knowledge and ability to maintain and install equipment.
• Feedback from management, co-workers, customers and vendors.
• Review of Performance Evaluation.
• Other key performance metrics.

Requirements

Qualifications:

• Education: An Associate’s Degree in a technical area, i.e. electronics, mechanics, computer technology, or military equivalent.
• Experience: At least one year of hands-on mechanical/electrical experience.
• Evidence of a mechanical aptitude established by a combination of some Work Experience; and/or education.

Skills Requirements:

• Mechanical aptitude
• Attention to detail
• Follow-through
• Computer diagnostic software and hardware
• Database entry and management
• Communication, especially listening and speaking
• Ability to work cooperatively
• Self-starter who is able to fill “down time” in productive ways
• Organization
• Valid driver’s license and proof of safe driving history
• Submit to and successfully complete MVR and criminal background check and drug screen.
• Submit to and pass a medical exam required under Department of Transportation (DOT) Regulations and a written examination if asked to operate rental trucks or fleet vehicles
• Drivers must comply with on-the-job driver’s safety training if asked to operate rental trucks or fleet vehicles
• Must be 21 or older to drive company vehicle.

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Paid Time Off: Full-time team members start at 19 days of PTO and receive “people matter” days for volunteering in your community.

Profit Sharing: Bonuses based on meeting company profitability goals.

Investment Plan/Budgeting: Investment planning with a variety of options for deferrals and a generous company match. And financial planning tools and training.

Tuition Assistance: After three-months of service, Block Imaging will reimburse 50% of the total cost up to a maximum of $1,000 per calendar year, increasing to $2,500 after two years. This education may include college credit courses, continuing education unit courses, seminars and certification tests that are beneficial to both the team member and the organization.

Paid Parental Leave: Up to three weeks of paid parental leave following a qualified Family and Medical Leave Act (FMLA) qualified and approved leave.

Environment: Casual dress, BBQs, holiday parties, book clubs, lunch-and-learns, and many more community-driven opportunities to bond as a team and grow as an individual.