Employer Industry: Professional Imaging and Printing Solutions

Why consider this job opportunity:
- Salary up to $93,119
- Opportunity for career advancement and growth within the organization
- Work remotely from the Orange County, CA area
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction and equipment performance

What to Expect (Job Responsibilities):
- Analyze product failures and perform repairs to return equipment to production status
- Document and submit service/repair activity while returning parts to the warehouse as necessary
- Conduct operator equipment production and maintenance training for customers
- Provide hardware, software, configuration, and networking support via various communication methods
- Perform customer site evaluations and product installations

What is Required (Qualifications):
- Requires more than 50% travel, often on short notice
- 5-8 years of experience in a similar role providing advanced product support for commercial and industrial printing products
- Completion of a program at a community college, technical or commercial school, or equivalent experience (minimum of a 2-year program)
- Ability to troubleshoot computer hardware and software problems
- Field/on-site repair experience

How to Stand Out (Preferred Qualifications):
- Experience with RIP and ICC Profile creation
- Ability to organize and write technical reports
- Knowledge of product specifications and manuals

#ProfessionalImaging #FieldService #RemoteWork #CareerOpportunity #CustomerSatisfaction

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