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Field Support Specialist - Long Island, NY
6 days agoPay$58600.00 - $68000.00 / year
LocationNew York/New York
Employment typeFull-Time
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Job Description
- Req#: R-183899
Employer Industry: Veterinary Diagnostics
Why consider this job opportunity:
- Salary up to $68,000 annually
- Comprehensive benefits package, including medical, dental, and vision plans
- Opportunities for professional development and continuing education reimbursement
- Paid Time Off, holidays, and paid parental leave
- Work in a supportive and innovative environment that prioritizes animal health
- Extensive travel opportunities to engage directly with clients in the field
What to Expect (Job Responsibilities):
- Provide installation, onboarding, training, and ongoing support for diagnostic products and services
- Manage customer relations and education post-sale, ensuring successful implementation of systems
- Conduct troubleshooting and follow-up activities to resolve installation issues
- Collaborate with sales and technical support teams to address client needs and enhance service delivery
- Log all customer-related activities accurately and in a timely manner
What is Required (Qualifications):
- BS/BA degree in a related field preferred, or equivalent combination of education and experience
- Minimum of 4 years of relevant technical experience, with a track record of success
- Previous experience in veterinary medicine and customer service preferred
- Familiarity with IHD diagnostics and related processes
- Intermediate knowledge of Microsoft Office Suite and basic computer networks
How to Stand Out (Preferred Qualifications):
- In-house diagnostics utilization, installation, and training experience
- Strong interpersonal skills with a customer service-oriented attitude
- Ability to manage multiple tasks effectively during high workloads
- Proven organizational skills with attention to detail
- Willingness to collaborate and support team efforts beyond assigned responsibilities
#VeterinaryDiagnostics #CustomerSupport #FieldSupport #CareerGrowth #InnovativeEnvironment
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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