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Field Support Specialist - Long Island, NY

6 days ago

Pay$58600.00 - $68000.00 / year
LocationNew York/New York
Employment typeFull-Time

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  • Job Description

      Req#: R-183899
      Employer Industry: Veterinary Diagnostics

      Why consider this job opportunity:
      - Salary up to $68,000 annually
      - Comprehensive benefits package, including medical, dental, and vision plans
      - Opportunities for professional development and continuing education reimbursement
      - Paid Time Off, holidays, and paid parental leave
      - Work in a supportive and innovative environment that prioritizes animal health
      - Extensive travel opportunities to engage directly with clients in the field

      What to Expect (Job Responsibilities):
      - Provide installation, onboarding, training, and ongoing support for diagnostic products and services
      - Manage customer relations and education post-sale, ensuring successful implementation of systems
      - Conduct troubleshooting and follow-up activities to resolve installation issues
      - Collaborate with sales and technical support teams to address client needs and enhance service delivery
      - Log all customer-related activities accurately and in a timely manner

      What is Required (Qualifications):
      - BS/BA degree in a related field preferred, or equivalent combination of education and experience
      - Minimum of 4 years of relevant technical experience, with a track record of success
      - Previous experience in veterinary medicine and customer service preferred
      - Familiarity with IHD diagnostics and related processes
      - Intermediate knowledge of Microsoft Office Suite and basic computer networks

      How to Stand Out (Preferred Qualifications):
      - In-house diagnostics utilization, installation, and training experience
      - Strong interpersonal skills with a customer service-oriented attitude
      - Ability to manage multiple tasks effectively during high workloads
      - Proven organizational skills with attention to detail
      - Willingness to collaborate and support team efforts beyond assigned responsibilities

      #VeterinaryDiagnostics #CustomerSupport #FieldSupport #CareerGrowth #InnovativeEnvironment

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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