TelWare

Field Support Technician-DMV


PayCompetitive
LocationCharlotte/North Carolina
Employment typeFull-Time

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  • Job Description

      Req#: 2884452
      Employer Industry: Telecommunications

      Why consider this job opportunity:
      - Competitive salary with comprehensive benefits, including health, dental, vision, and retirement plans
      - Opportunity for career advancement and growth within the organization
      - Hybrid work model offering both field and remote support
      - Access to innovative technology systems and telephony/networking skills
      - Company vehicle provided for work purposes
      - Dynamic work environment with the chance to solve real-world problems

      What to Expect (Job Responsibilities):
      - Install voice, data, CATV, and paging cabling
      - Configure and test phone systems and SIP equipment prior to installation
      - Provide on-site and remote maintenance support for all installed products
      - Assist customers' networking teams with troubleshooting and equipment upgrades
      - Participate in local and out-of-state travel for service support

      What is Required (Qualifications):
      - Strong analytical and problem-solving skills
      - Voice and data cabling experience
      - Telecom and paging installation and troubleshooting experience
      - Customer service experience
      - Must be 21 years of age with a valid driver’s license

      How to Stand Out (Preferred Qualifications):
      - Experience with VoIP or networking systems
      - Ability to master new skills quickly in a fast-paced environment
      - Strong communication skills (email, phone, in-person)
      - Willingness to work long hours, both in- and out-of-state
      - Ability to lift up to 75 pounds as needed

      #Telecommunications #CustomerService #CareerOpportunity #InnovativeEnvironment #FieldSupport

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      TelWare has provided cloud phone solutions for enterprise-level corporations and small businesses since 1984.