It's fun to work in a company where people truly believe in what they are doing!

Neogen Corporation is seeking a Field Technical Service Specialist, Mycotoxins to join our team. In this role, you will provide technical support to customers and sales representatives, including troubleshooting, product demonstrations, training, and post-sale customer assistance. This position is fully remote but requires up to 50% travel domestically and to Canada to support Neogen's growing mycotoxin business.

Essential Duties and Responsibilities:

• Provide technical expertise, customer service, and troubleshooting support for mycotoxin-related products.
• Conduct technical demonstrations, installations, and training for customers.
• Communicate effectively with customers via email and phone, ensuring all inquiries are addressed promptly.
• Collaborate with internal teams to fulfill customer needs and escalate complex issues as needed.
• Maintain accurate records and provide follow-up support to customers.
• Participate in additional responsibilities as assigned by management.

Education and Experience:

• Bachelor's degree in Chemistry, Biology, Food Science, or a related field.
• 2+ years of experience in food safety and quality systems, mycotoxin testing, or an analytical lab environment.
• Strong troubleshooting skills and ability to learn new technologies.
• Excellent communication and customer service skills.
• Willingness to travel 50% domestically and internationally.
• Must reside in one of the following states near a major airport: IL, IA, IN, MI, PA, ND, SD, KS, NE, OH.

Preferred Qualifications:

• Post-graduate degree in Chemistry, Biology, Food Science, or a related field.
• 5+ years of experience in food safety, mycotoxin testing, or diagnostic testing for the food industry.
• Experience in customer service or sales.
• Bilingual (English & Spanish) is a plus.

Please press Apply to submit your application!

Come Be Part Of A Mission that Matters!

From inside the farm gate to our dinner plates, Neogen protects the world's food supply. Through a variety of animal healthcare products, to food safety solutions for dangerous bacteria, allergens, toxins, drug residues and much more, Neogen is there - and you can be too.