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Job Description Summary

Job Description

JOB TITLE: Financial Crime Investigator
SALARY: £31,151
LOCATION(S): Birmingham*, Edinburgh, Leeds and Newport* (due to our efforts to encourage team collaboration, there is no flexibility regarding these hub sites)
* Brindley Place Birmingham (moving to Colmore Row in 2025)
*Newport office will move to Cardiff in 2026
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our Hub sites.
TRAINING: The training for this role spans over a 10 week period for which candidates would be required to work Monday – Friday 9am-5pm. The 40% Hybrid working approach is still adhered to during this period. Post training, a shift pattern can be agreed with your line manager. Successful candidates will be required to work 7-hour shifts, Monday – Friday between the hours of 7am and 6pm.
PLEASE ENSURE YOU CAN COMMIT TO THIS TRAINING PERIOD.

About this opportunity

Are you thinking about your next career move? Could a role in Economic Crime be your next career step?
Economic Crime Prevention provides a high quality, large scale, shared service for customer owning business units in Lloyds Banking Group and third parties, where the purpose is to continue to keep the bank and our customers safe from the impacts of financial crime.

This role will sit within the 3i’s (Integrated Intelligence and Investigation) team of ECP (Economic Crime Prevention), and you'll have the responsibility to investigate suspicious activity reports to

determine whether disclosure to NCA (National Crime Agency) is necessary, complete customer relationship reviews, and to deliver high-quality intelligence and data led risk management to reduce harm to our communities.

• To investigate, use own judgement and take ownership for decisions on the outcome of alerts (e.g. manual SARs and system alerts) which includes decisioning around whether to make a disclosure to NCA and whether to maintain or terminate a customer’s relationship with the bank.
• To take ownership including of own workload and end to end activity from initiating the investigation through to completion ensuring cases are worked within SLA(Service Level Agreements).
• To correctly record on the 3i’s detection system and document the investigation undertaken through concise and insightful comments to ensure a ‘Regulator Ready’ Rationale is documented for all investigations.
• Apply business sense, making logical and sound decisions confidently, ensuring a fair outcome for customers.
• Investigate cases to the required quality and efficiency targets, thereby ensuring cases are processed to the correct standard.
• Drive 3i’s culture forward (Continuous Improvement, Colleague Engagement, etc)
• Proactively seek opportunities to further develop self and wider team which includes becoming multi-skilled, and mentoring others to become their best.
  

Why Lloyds Banking Group?

Join us and, as well as making a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities –you’ll find them all here.

What you’ll need

• Financial Crime, Regulatory Understanding and Investigation skills.
• Risk awareness to ensure risk issues and opportunities are recognised and reported through line management
• Effective communication, attention to detail and decision making skills
  

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

If you’d like reasonable adjustments to be made to the recruitment process, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%.
• An annual bonus award, subject to Group performance.
• Share schemes including free shares.
• Benefits you can adapt to your lifestyle, such as discounted shopping.
• 24 days’ holiday, with bank holidays on top.
• A range of wellbeing initiatives and generous parental leave policies.
  

If you’re excited by the thought of becoming part of our team, get in touch.
We’d love to hear from you.

The proposed start date for this role is Monday 7th October. This is an indicative date and may change.

Candidates who are successful at the application phase of this process will be invited to complete an assessment via Teams to evidence their AML knowledge and data analysis skills. These assessments will be held week commencing 24th Jun

Candidates who are successful at the assessment phase of this process will then be invited to attend a virtual interview week commencing 15th July.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.