Employer Industry: Human Resources and Leave Management

Why consider this job opportunity:
- Projected annual salary starting at $60,000 plus stock options (ISOs)
- Comprehensive medical, dental, and vision benefits paid at 100% for all employees and 50% for dependents
- 401k with a generous match (100% match on the first 3%, 50% match on the next 2%)
- Responsible Time Off – take what you need, when you need it!
- Fully remote position with a focus on flexibility and work-life balance
- Opportunity to be a change-maker in the leave management space

What to Expect (Job Responsibilities):
- Manage the lifecycle of employees on leave through the employer's software and support channels
- Provide troubleshooting support for employees and their managers
- Partner with internal experts to answer questions regarding U.S. state and federal leave laws and company policies
- Advocate for customers internally by collaborating across multiple departments
- Communicate directly with regulatory agencies and third parties as necessary

What is Required (Qualifications):
- Minimum of 2 years of experience in customer success or support with extensive knowledge in Leave of Absence within the United States
- Demonstrated ability to research policies and compliance literature
- Clear, articulate, and empathetic communication style
- Ability to thrive in a fast-paced environment and adapt to new technologies
- Familiarity with the leave compliance space

How to Stand Out (Preferred Qualifications):
- Experience working with a startup and/or in a B2B SaaS business
- A passion for helping people navigate complex regulations
- Strong organizational skills and ability to multitask effectively
- Experience in a customer-facing role within the healthcare or human resources industry

#HumanResources #LeaveManagement #RemoteWork #CareerOpportunity #CustomerSuccess

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.