Work setting

• Restaurant
• Bistro

Responsibilities

Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Clear and clean tables, trays and chairs
• Describe and advise on wine selection
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Assist clients/guests with special needs
• Provide customer service
• Take customers' orders
• Stock refrigerators and salad bars
• Serve customers at counters or buffet tables
• Remove kitchen garbage and trash
• Portion and wrap foods
• Package take-out food
• Operate cash register
• Handle and store cleaning products
• Clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment
• Suggestive selling
• Process money, cheques and credit/debit card payments
• Tabulate total payment for goods or services required
• Receive payment for goods or services
• Stock shelves and clean counter area
• Greet customers
• Wrap or place merchandise in bags
• Receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas
• Accept reservations or take-out orders
• Place dishes in storage area
• Sweep, mop, wash and polish floors

Credentials

Certificates, licences, memberships, and courses

• Food and beverage server trade certificate

Experience and specialization

Computer and technology knowledge

• Point of sale system
• Interac machine

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Physically demanding
• Standing for extended periods
• Work under pressure
• Repetitive tasks
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Reliability
• Team player
• Accurate

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage

Financial benefits

• Gratuities
• Group insurance benefits
• Life insurance

Other benefits

• Free parking available
• Team building opportunities
• Parking available