Job ID: 45043

Job Category: Community & Social Services

Division & Section: Toronto Shelter & Support Services, Homelessness Init & Prevention Svcs

Work Location: Seaton House - 339 George Street, Toronto

Job Type & Duration: Part-Time Temporary (12 month) vacancies

Hourly Rate and Wage Grade: $25.50 - $27.94, TP4086, Wage Grade 3

Shift Information: On an as required basis. Shifts range from 5:30am to 8:00pm including weekends.

Affiliation: L79 Unit B PT

Number of Positions Open: 10

Posting Period: 27-MARCH-2024 to 12-APRIL-2024

Join Us!
Interested applicants are recommended to join us at our virtual information session. You will have the opportunity to learn more about the role and working for the City of Toronto, ask questions related to the position, and find out more about the application process.

For dates, times and Webex info please see below:
Wednesday, April 3rd, 2024 at 10:00 AM
https://toronto.webex.com/toronto/j.php?MTID=m928cd27b1dee8a31bae178eac31717af

Job Description
Through the Toronto Shelter and Support Services Division, the City of Toronto provides emergency accommodation and assistance to individuals and families with children experiencing homelessness. TSSS dietary department provides meals for 8 directly operated shelters and programs. As a member of the shelter staff team and guided by Shelter Standards, Food Services Workers play a critical role by offering great customer service and providing meals and snacks to individuals and families on a day to day basis during their shelter stay.

Major Responsibilities:

• Receives, checks, records, sorts, stores, issues and retrieves food, cleaning, paper and other supplies to and from proper storage areas. Lifts and carries items.

• Maintains storage areas. Takes temperatures of refrigerators and freezers and reports temperatures that are not in the proper range.

• Rotates food according to expiry dates.

• Informs supervisor regarding stock.

• Prepares food and beverages by cleaning, peeling, mincing, cutting, chopping, mixing, portioning, measuring ingredients, packaging and labelling, etc.

• Fills steam tables. Steams, boils, deep fries and re-thermalizes food.

• Loads carts with dishes, utensils, containers and trays necessary for service and delivers to dining and service areas.

• Delivers food supplies and food to dining/serving and preparation areas and/or units. Collects and disposes of or saves leftovers and waste from these areas.

• Serves food according to portion control guidelines. Checks food for temperature, quality and correct dietary application. Prepares dining areas by filling condiment containers, cutlery, napkins, refilling juice and beverage machines and delivering food to tables as necessary.

• Clears tables at completion of meals and removes all dirty dishes and flatware, pots and pans to washing area.

• Cleans and sanitizes kitchen equipment and appliances such as: meat slicers, mincers, choppers, mixers, ovens, deep fryers, steamers, skillets, etc.

• Washes, cleans and sanitizes all kitchen counters, tables, bins, refrigerators, freezers, garbage containers, dining room furniture, shelves, windows, walls, carts, trolleys, coffee and beverage machines and any equipment used in the preparation of food and in serving areas.

• Selects and mixes all required cleaning solutions according to WHMIS Legislation and the Health and Safety Code

• Washes all dishes, flatware, pots and pans using dishwashers, pot washers, and/or sink. Checks and documents temperatures, ensuring they are at appropriate ranges for these activities.

• Sorts and disposes of garbage according to the recycling program. Bags, removes and transports garbage to disposal areas. Maintains garbage cans and bins in a clean and sanitary manner.

• Cleans floors by sweeping, wet and dry mopping, or any other appropriate procedure for specific type of floor surface, operates floor cleaning equipment as needed.

• Notifies supervisor of necessary maintenance repairs and any unsafe conditions.

• Moves furniture to acquire access to areas or to arrange areas for special functions.

• Locks doors, windows and/or rooms to ensure area is secure.

• Attends staff meetings, committee meetings and in-service training as required.

• Answers telephones and takes messages in accordance with the City's telephone practices.

• Assists in the monitoring of client activities.

• Provides information/works with appropriate staff for the well-being of the residents.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Considerable experience in preparing and serving food for large groups in a large scale food service setting.

2. Successful completion of the Food Handler/Safety Awareness Program offered by the Local Board of Health. Completion of 1 year Food Service Worker certificate is an asset.

You must also have:

• Excellent problem solving and decision making skills.

• Ability to resolve conflicts and de-escalate situations.

• Ability to operate and clean various pieces of food services equipment.

• Ability to read and write and follow verbal and written instructions in English.

• Ability to maintain effective working relationships with staff and clients.

• Fundamental knowledge of the Occupational Health and Safety Act, WHMIS, the Sanitation Code and related legislation.

• Knowledge of the hostel system, homeless issues and long term care issues.

• Ability to perform basic mathematical calculations.

• Ability to lift heavy items.

• Ability to perform various cleaning duties.

• Willingness to participate in in-service educational programs.

• Ability to travel to alternate work locations.

• Ability and willingness to work weekends, shifts and holidays as assigned.

• Ability and willingness to provide a service that enhances the dignity and respects the cultural and racial diversity of Hostel clients and staff.

SHIFT INFORMATION: The Dietary program in the Toronto Shelter and Support Services Division, operates 5:30am to 8:00pm / seven days a week, part-time employees are expected to be available to work all shifts (morning and afternoon), four (4) separate days a week, of which two (2) days must include Saturdays & Sundays. Hours of work will be determined based on operational needs.

A Vulnerable Sector Police Reference Check will be required as a condition of employment.

• For more information on Shelter Services, please visit our website at http://www.toronto.ca/housing.
• A Police Reference Check program brochure is available at http://www.toronto.ca/housing/employment.htm.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.