Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

SUMMARY OF DUTIES:

Responsible for following the directions of the Chef in the kitchen, while reporting to the Employee In Charge (EIC) in the Dinging Car and the Conductor.

ESSENTIAL FUNCTIONS:

• Prepares all food on the menu in accordance with the cooking and service procedures manual.
• Manages an orderly flow of meal checks to ensure “first-in”, “first-out”.
• While enroute assists the chef with inventory and cleaning duties, including but not limited to making coffee, cleaning, and sanitizing flatware, wiping and replacing tablecloths and removing trash from the pantry and dining car areas.
• Cleans and re-fills salt and pepper shakers, water pitchers, and sugar bowls. Maintains knowledge of the location of all storage areas to prevent delays when supplies are needed during meal periods and assists in the loading, unloading, storing, and rotating of supplies.
• Must be conversant and comply with Amtrak’s Standards of Excellence which apply to all employees, the General Rules for all on-board Services Employees and the Safety Rules for all Customer Services Employees.
• Works effectively and efficiently as a team member of the kitchen and dining room.
• Works within the guidelines of Amtrak’s System Safety Program and Environmental Management System.
• Functions as Chef in an emergency.
• Other duties as instructed by the Chef.
  

MINIMUM QUALIFICATIONS:

• Must have a high school diploma or equivalent combination of training, education and/or experience.
• Reliable attendance and timeliness in reporting to work.
• Some experience handling food/beverage preferred.
• Some experience in a customer service or similar public contact role preferred.
  

PREFERRED QUALIFICATIONS & WORK ENVIRONMENT:

• Interior/exterior work with varying noise levels, lighting of varying degrees, floors of carpet/metal and moderate heat/cold temperatures.
• Exposure to all weather conditions including extreme cold, snow and rain.
• Interior work is performed while train is stationary and while it is moving.
• Work away from home, rotating shifts, weekends, holidays, odd days and/or shifts.
• Must be flexible and able to handle/ cope with delayed trains and long hours away from home.
• Will be required to bend, stoop, stand and climb in performing daily tasks and activities.
• Must have visual acuity and hearing capability sufficient to perform the essential functions of the job unless other vision or hearing standards are required by law.
• Must be able to lift, carry, push, or pull loads in accordance with all applicable safety rules and regulations.

COMMUNICATION AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

COMPENSATION AND BENEFITS:
The hourly rate is $21.00 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; wellness programs; flexible spending accounts; 401(k) retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here.

Requisition ID:160909
Posting Location(s):California
Job Family/Function:Customer Service
Relocation Offered:No
Travel Requirements:Up to 100%

You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.