NHS
Foundation Pharmacist Programme Operational Support Officer
This job is now closed
Job Description
- Req#: M9082-25-0056?language=en&page=62&sort=publicationDateDesc
- NVQ Level 4 in Business Admin or Equivalent experience
- Commitment to professional development
- Degree of an equivalent qualification
- Experience of working in a quality monitored environment and understanding of quality management systems
- Experience of working in an administrative role
- Demonstrable experience of establishing administrative systems and procedures making improvements where necessary
- Experience of handling confidential and sensitive information
- Experience of working to strict deadlines
- Knowledge of data protection requirements
- Experience of working in the NHS
- Knowledge of Pharmacy
- Experience of managing quality-related key performance indicators
- Excellent IT skills
- Able to communicate specialist information effectively and professionally, both verbally and written, to a range of customers with varying levels of understanding
- Ability to explore customers' needs and adapt the service accordingly to ensure quality is maintained at all times
- Ability to solve problems creatively; identify and propose practical solutions
- Ability to analyse processes and procedures and advise on improvements
- Ability to work unsupervised, to deadlines, planning and setting priorities for own work
- Ability to maintain strictest confidentiality at all times
- Ability to travel across different sites if required to do so
- Flexible approach to work
- The ability to speak Welsh
- NVQ Level 4 in Business Admin or Equivalent experience
- Commitment to professional development
- Degree of an equivalent qualification
- Experience of working in a quality monitored environment and understanding of quality management systems
- Experience of working in an administrative role
- Demonstrable experience of establishing administrative systems and procedures making improvements where necessary
- Experience of handling confidential and sensitive information
- Experience of working to strict deadlines
- Knowledge of data protection requirements
- Experience of working in the NHS
- Knowledge of Pharmacy
- Experience of managing quality-related key performance indicators
- Excellent IT skills
- Able to communicate specialist information effectively and professionally, both verbally and written, to a range of customers with varying levels of understanding
- Ability to explore customers' needs and adapt the service accordingly to ensure quality is maintained at all times
- Ability to solve problems creatively; identify and propose practical solutions
- Ability to analyse processes and procedures and advise on improvements
- Ability to work unsupervised, to deadlines, planning and setting priorities for own work
- Ability to maintain strictest confidentiality at all times
- Ability to travel across different sites if required to do so
- Flexible approach to work
- The ability to speak Welsh
Job summary
An exciting opportunity has arisen for an enthusiastic, flexible and well organised individual to join our Foundation Pharmacist Team as an Operational Support Officer
This permanent post will be working in a fast-paced environment as part of a friendly and supportive team. Full time, part time and flexible working arrangements can be considered for the successful applicant.
We are looking for a self-motivated individual with excellent communication and organisational skills to support the administration functions of the Foundation Pharmacist programme.
Main duties of the job
Provide comprehensive administration support, including maintenance of trainee database systems, organisation of events and provision of technical support for virtual study days
establish and proactively maintain effective relationships with a broad range of internal and external stakeholders
ensure the foundation team are compliant with required internal processes such as Information Governance, procurement and Welsh language policies.
Oversee financial processes including tracking spend against budget, raising purchase orders for goods/services and managing the payment of grants/off payroll workers.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.
HEIW's is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:
- Respect for All in every contact we have with others,
- Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,
- Together as a Team: Working with colleagues across NHS Wales and with partner organisations.
HEIW received the HPMA Award for Employee Engagement in 2019.
What you can expect:
- a corporate induction and 90 day Welcome itinerary,
- compassionate leadership,
- a meaningful values based performance appraisal process,
- the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.
Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as "One HEIW Team". Do you want to join that team?
Date posted
16 April 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£26,928 to £29,551 a year per annum
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
082-AC024-0425
Job locations
Ty Dysgu
Cefn Coed
Cardiff
CF15 7QQ
Job descriptionJob description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person SpecificationPerson Specification
Qualifications and Knowledge
Essential
Desirable
Knowledge & Experience
Essential
Desirable
Skills
Essential
Other
Essential
Desirable
Qualifications and Knowledge
Essential
Desirable
Knowledge & Experience
Essential
Desirable
Skills
Essential
Other
Essential
Desirable
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Health Education and Improvement Wales
Address
Ty Dysgu
Cefn Coed
Cardiff
CF15 7QQ
Employer's website
Employer details
Employer name
Health Education and Improvement Wales
Address
Ty Dysgu
Cefn Coed
Cardiff
CF15 7QQ
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.