Req#: 744000007939185Employer Industry: Business Consulting and Technology Solutions
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere
- Be part of a comprehensive fraud prevention program that protects the enterprise from financial loss
- Engage with a variety of transaction types, enhancing your analytical skills
- Contribute to the safety and security of internal and external customers
What to Expect (Job Responsibilities):
- Investigate internal and external fraud events against the employer and its affiliates
- Research and analyze high-risk transactions to identify potential fraud cases
- Document and decide on complex alerts and cases for reportable suspicious activity
- Conduct customer outreach to gather evidence of fraud
- Analyze data output to detect fraud patterns and trends
What is Required (Qualifications):
- High School diploma or equivalent required; college degree preferred
- Minimum of 2 years of banking, business, fraud, BSA, or criminal justice-related experience
- Certification as a fraud professional (CAFP and/or CFE) preferred
- Excellent interpersonal communication skills, both written and verbal
- Strong organizational skills with attention to detail
How to Stand Out (Preferred Qualifications):
- Customer service, branch, check, Zelle, and ACH fraud experience
- Ability to work independently and as part of a team
- Strong time management skills with a sense of urgency for resolution
- Decision-making and problem-solving capabilities based on analytical data
- Superior customer service skills
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