Employer Industry: Contact Center Solutions

Why consider this job opportunity:
- Paid training to equip you with the necessary skills
- Comprehensive medical, dental, and vision insurance
- Paid time off to support work-life balance
- Opportunities for career advancement within the organization
- Flexibility to work remotely from your dedicated workspace
- Early access to earned wages via PayActiv, with access to up to 50% of earned wages (capped at $500 per pay period)

What to Expect (Job Responsibilities):
- Analyze network traffic and orders to assess risk and mitigate fraud
- Handle inbound calls regarding suspected fraud traffic, identity theft, and credits
- Make outgoing calls to follow up on fraud orders and secure equipment
- Review traffic patterns and orders for fraudulent activity
- Create cases for customers and update order information related to fraud

What is Required (Qualifications):
- Must provide your own computer monitor; remaining equipment will be provided
- Must be 18 years of age or older
- High School Diploma or equivalent
- Must have a dedicated workspace free of distractions
- Excellent communication skills and high-speed internet with ability to connect directly to an ethernet portal

How to Stand Out (Preferred Qualifications):
- Ability to remain engaged on the phone throughout your shift with minimal distractions
- Possess computer/technology savvy with the ability to operate multiple windows and tabs smoothly
- Superb attendance record to ensure availability when customers need assistance
- Schedule flexibility to work within hours of operation, 7 days a week between 8 a.m. and 12:30 a.m.

#ContactCenter #FraudAnalysis #RemoteWork #CareerAdvancement #CustomerService

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.