Hopper

Fraud Operations Analyst


PayCompetitive
LocationNew York/New York
Employment typeFull-Time

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  • Job Description

      Req#: 6b9a300c-40e5-4bea-9e3a-4dd1c41e790d
      Employer Industry: Travel Technology and Fintech

      Why consider this job opportunity:
      - Salary up to $150,000 per year, with total compensation including equity and potential bonuses
      - Unlimited Paid Time Off (PTO) for work-life balance
      - Generous travel stipend and work-from-home support
      - 100% employer-paid medical, dental, and vision coverage for employees
      - Entrepreneurial culture with opportunities for significant impact and open communication with leadership

      What to Expect (Job Responsibilities):
      - Handle and respond to fraud-related inquiries and concerns from customers promptly and professionally
      - Develop and optimize processes for handling fraud requests, ensuring efficiency and accuracy
      - Cultivate and maintain strong working relationships with third-party fraud prevention vendors and partners
      - Lead and coordinate fraud prevention projects, ensuring timely completion and measurable results
      - Investigate and analyze suspected fraudulent activities, making data-driven decisions to mitigate risks

      What is Required (Qualifications):
      - Bachelor's degree in a related field
      - Proven experience in fraud prevention or related roles
      - Proficiency in project management methodologies and tools
      - Experience in MySQL and data analytic tools
      - Strong analytical and problem-solving skills

      How to Stand Out (Preferred Qualifications):
      - Experience in fraud investigations, including handling escalations and providing actionable insights based on data analysis
      - Familiarity with fraud detection software, tools, and industry best practices
      - Experience in the payment, e-commerce, or travel industry

      #TravelTechnology #FraudPrevention #CareerOpportunity #CompetitivePay #WorkLifeBalance

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      Hopper analyzes billions of prices daily to predict how prices will change, and tells you whether to buy or wait. Save up to 40% on your next flight.