Hopper

Fraud Operations Analyst

New

PayCompetitive
LocationSeattle/Washington
Employment typeFull-Time

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  • Job Description

      Req#: 6b9a300c-40e5-4bea-9e3a-4dd1c41e790d
      Employer Industry: Travel Technology

      Why consider this job opportunity:
      - Salary up to $150,000
      - Unlimited PTO for a healthy work-life balance
      - Access to co-working space on demand and a work-from-home stipend
      - 100% employer-paid Medical, Dental, and Vision coverage for employees
      - Entrepreneurial culture that encourages innovation and risk-taking
      - Generous parental leave policy exceeding industry standards

      What to Expect (Job Responsibilities):
      - Handle and respond to fraud-related inquiries and concerns from customers promptly and professionally
      - Develop and optimize processes for managing fraud requests, ensuring efficiency and accuracy
      - Cultivate and maintain strong working relationships with third-party fraud prevention vendors
      - Lead and coordinate fraud prevention projects, from planning and execution to monitoring and reporting
      - Investigate and analyze suspected fraudulent activities, making data-driven decisions to prevent risks

      What is Required (Qualifications):
      - Bachelor's degree in a related field
      - Proven experience in fraud prevention or related roles
      - Proficiency in project management methodologies and tools
      - Proven experience in MySQL and data analytic tools
      - Strong analytical and problem-solving skills, with the ability to think critically

      How to Stand Out (Preferred Qualifications):
      - Experience in fraud investigations, including handling escalations and providing actionable insights based on data analysis
      - Familiarity with fraud detection software, tools, and industry best practices
      - Experience in the payment, e-commerce, or travel industry

      #TravelTech #FraudPrevention #CareerOpportunity #CompetitiveSalary #RemoteWorkAvailable
  • About the company

      Hopper analyzes billions of prices daily to predict how prices will change, and tells you whether to buy or wait. Save up to 40% on your next flight.