Req#: 6b9a300c-40e5-4bea-9e3a-4dd1c41e790dEmployer Industry: Travel Technology
Why consider this job opportunity:
- Salary up to $150,000
- Unlimited PTO for a healthy work-life balance
- Access to co-working space on demand and a work-from-home stipend
- 100% employer-paid Medical, Dental, and Vision coverage for employees
- Entrepreneurial culture that encourages innovation and risk-taking
- Generous parental leave policy exceeding industry standards
What to Expect (Job Responsibilities):
- Handle and respond to fraud-related inquiries and concerns from customers promptly and professionally
- Develop and optimize processes for managing fraud requests, ensuring efficiency and accuracy
- Cultivate and maintain strong working relationships with third-party fraud prevention vendors
- Lead and coordinate fraud prevention projects, from planning and execution to monitoring and reporting
- Investigate and analyze suspected fraudulent activities, making data-driven decisions to prevent risks
What is Required (Qualifications):
- Bachelor's degree in a related field
- Proven experience in fraud prevention or related roles
- Proficiency in project management methodologies and tools
- Proven experience in MySQL and data analytic tools
- Strong analytical and problem-solving skills, with the ability to think critically
How to Stand Out (Preferred Qualifications):
- Experience in fraud investigations, including handling escalations and providing actionable insights based on data analysis
- Familiarity with fraud detection software, tools, and industry best practices
- Experience in the payment, e-commerce, or travel industry
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