University of Wisconsin-Madison - Student jobs

Front Desk Attendant


PayCompetitive
LocationMadison/Wisconsin
Employment typeOther

This job is now closed

  • Job Description

      Req#: 508163

      Department Overview:

      The Precollege Enrichment Opportunity Program for Learning Excellence (PEOPLE) serves over 1,300 students as they move from eighth grade to college graduation, offering innovative programming to support career exploration and self-management skills while building knowledge through experiential learning. Our programming is offered in three distinct units: Madison Precollege, Milwaukee Precollege, and The College Success Center. During the academic year, our precollege team advises Wisconsin students in Madison and Milwaukee public high schools, creating new pathways to higher education for low-income, potential first-generation families. During the summer, our precollege team hosts our students in a robust residential program on the University of Wisconsin-Madison campus, offering students an opportunity to experience college life and build community in their cohorts, fully supported by our dedicated staff. Our precollege students who gain admission into UW-Madison become college scholars. Our college team offers one-on-one high-touch advising services, unique programming created specifically for our student population, and other high impact practices to foster student success. We seek passionate individuals who want to support our energetic precollege and college teams to continue our success as UW-Madison’s leading college access program.

      Anticipated Start Date:

      January 13, 2025

      Anticipated End Date (If Applicable):

      Remote Work Eligibility Detail:

      Not Remote

      Anticipated Hours Per Week:

      6-20

      Schedule:

      To be determined based on student schedule. The PEOPLE office is open Monday-Friday from 8:30 am to 5:00 pm. Availabilities must fall within our office hours, and schedules can be adjusted to accommodate a student's classes and other commitments.

      Please attach a picture of your class schedule and a Word/PDF document listing your availability Monday-Friday (e.g., Monday 9:00 am-12:00 pm, Tuesday 12:30 pm-4:00 pm, etc.) in the 'Supporting Documents' section of this application. If you are waitlisted for any classes, include the class name and schedule in the Word/PDF document.

      We have the following timeframes available and are seeking students whose availability aligns to ensure complete coverage. For instance, if you're available Mondays and Fridays from 9 AM to 12 PM, we encourage you to apply. You don’t need to be available for the entirety of the listed timeframes—your availability just needs to overlap with some of them:

      ~ Monday 9am-5pm
      ~ Tuesday 9am-2:30pm
      ~ Wednesday 9am-2pm
      ~Thursday 9am-4pm
      ~ Friday 9am-1pm

      If you have any questions, please don't hesitate to reach out to the hiring manager, Jazmine Zuniga-Paiz at jazmine.zunigapaiz@wisc.edu.

      Salary/Wage Range/Lump Sum:

      $15/hour

      Number of Positions:

      2-3

      Qualifications:

      Minimum Position Requirements
      1. Must be enrolled in an undergraduate program
      2. Must satisfy a criminal background check
      3. Successfully complete I-9 verification
      4. Potential for work to continue through summer (not required)
      5. Flexibility, punctuality, and reliable attendance

      Knowledge, Skills & Abilities:

      The ideal candidate will be professional, organized, detail-oriented, and capable of multitasking while maintaining confidentiality. Proficiency in Microsoft Office Suite and strong communication skills are required. We value a positive and supportive attitude, as well as a dedication to working with a diverse student and staff population. Additionally, candidates should show initiative, problem-solving abilities, and the capacity to work independently on projects.

      Position Summary/Job Duties:

      Do you enjoy connecting with new people, fostering relationships, and cultivating a welcoming and inclusive atmosphere? This position offers a chance to enhance communication, customer service and leadership skills, while also gaining experience in an office setting. Under the supervision of the Office Manager, the Front Desk Attendant will serve as the first point of contact for all walk-in visitors, phone calls, and emails. Your responsibilities will also include assisting PEOPLE staff with administrative tasks/projects and supporting general office organization and cleanliness.

      A general breakdown of the responsibilities are listed below along with three examples each:

      50% Administrative projects as assigned
      - Flyer creation
      - Short research for PEOPLE's monthly bulletin series
      - Prepping name tags for the PEOPLE Level Up conference

      20% Serve as the first point of contact
      - Answer questions regarding PEOPLE Program precollege eligibility
      - Redirect questions/concerns from other UW departments to the appropriate staff member
      - Check-in college students who are arriving for an advising appointment

      30% Support the day-to-day functions and maintenance of the Madison PEOPLE Office
      - Refill the office printers and replace toner if needed
      - Update the Madison Office supply inventory
      - Processing updates on departmental devices

      Physical Demands:

      Able to do some light lifting.

      Institutional Statements:

      Equal Employment Opportunity Statement:

      UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

      Institutional Statement on Diversity:

      Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

      The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

      For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

      Accommodation Statement:

      If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

  • About the company

      The University of Wisconsin is a top-ranked research institution located in Madison, Wisconsin, providing exceptional education opportunities to undergraduates, graduate and professional students.