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Front Desk Clerk - Home 2 Suites by Hilton Lubbock, TX
Pay$12.00 - $13.00 / hour
LocationLubbock/Texas
Employment typeFull-Time
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Job Description
- Req#: 11582
Employer Industry: Hospitality Management
Why consider this job opportunity:
- Career growth opportunities, including a Manager Training Program
- Vacation and holiday pay, with same-day pay available
- Employee assistance program and flexible spending account
- Reduced room rates throughout the employer's portfolio
- Flexible scheduling, accommodating nights, weekends, and holidays
- Access to third-party perks, including movie tickets and attractions
What to Expect (Job Responsibilities):
- Greet and register guests, verifying reservations and payment information
- Handle guest inquiries and resolve complaints in a professional manner
- Process payments and maintain accurate financial records
- Provide information about the hotel and local area, including services and attractions
- Assist guests with luggage and perform other tasks as directed by management
What is Required (Qualifications):
- High School diploma or equivalent
- Experience with hotel processes and standards, preferably with brands like Marriott, Hilton, IHG, Wyndham, or Hyatt
- Strong verbal and written communication skills
- Basic computational and computer skills
- Ability to stand and exert mobility for extended periods
How to Stand Out (Preferred Qualifications):
- Previous experience in a front desk or customer service role within the hospitality industry
- Familiarity with hotel management software and reservation systems
- Knowledge of local attractions and services to enhance guest experiences
- Ability to speak multiple languages
#HospitalityManagement #CustomerService #CareerGrowth #FlexibleSchedule #EmployeeBenefits
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
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