Address:
Arizona Department of Gaming
100 North 15th Ave
Suite 202
Phoenix, Arizona 85007

Salary: Up to $65,000/Annually (DOE)

Grade: 21

Closing Date: March 17, 2025

Are You Ready to Ensure Gaming Compliance in Arizona?

The Arizona Department of Gaming is seeking a detail-oriented and analytical Gaming Device Compliance Technician to test, inspect, and verify the compliance of electronic gaming devices across Arizona’s gaming facilities. This role plays a crucial part in ensuring gaming integrity by testing Class III gaming devices, slot monitoring systems, and associated hardware/software to ensure compliance with regulatory standards. This position will be responsible for accurately entering gaming device data into spreadsheets and a database in a timely manner.

As a Gaming Device Compliance Technician, you will conduct on-site inspections, review gaming records, and test gaming equipment to uphold the integrity of Arizona’s gaming industry. If you have a background in gaming technology, compliance, or IT systems, this is a great opportunity to apply your skills in a regulatory and technical environment.

Your Impact:

• Gaming Device Certification: Verify and certify new gaming devices upon installation at Arizona gaming facilities.
• Compliance Inspections: Conduct random inspections of electronic gaming devices to ensure they meet technical and regulatory standards.
• Data Management: Maintain and update the department’s database of approved gaming devices and software.
• Stakeholder Collaboration: Work closely with Tribal Gaming Offices, casino personnel, and third-party gaming manufacturers to uphold regulatory compliance.
• Technical Expertise: Use troubleshooting, diagnostic tools, and compliance assessments to analyze gaming device functionality.

Why Join Us?

• Make an Impact: Ensure compliance and protect gaming integrity across Arizona.
• Work with Cutting-Edge Technology: Gain hands-on experience with gaming devices, online monitoring systems, and regulatory controls.
• Collaborative Team Environment: Work with Tribal Gaming Offices, casino personnel, independent testing labs, and industry professionals to uphold gaming laws.
• Professional Growth: Build expertise in gaming technology, compliance auditing, and regulatory enforcement.

Work Environment & Travel Requirements:

• Frequent travel to gaming facilities across Arizona for inspections and compliance testing.
• May require overnight stays and a flexible work schedule, including nights or weekends.
• Work in varied environments, including gaming facilities, office settings, and field inspections.
  
  

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

As a Gaming Device Compliance Technician you will:

• Inspect and test Class III gaming devices, electronic slot monitoring systems, and related hardware/software.
• Verify authenticity of gaming device software and control programs to ensure compliance.
• Certify new gaming devices upon installation and maintain approval records.
• Conduct routine and random inspections to detect non-compliance with technical and regulatory standards.
• Monitor, review, and document casino records and reports to ensure devices function properly.
• Analyze gaming industry reports and data to assess trends and potential compliance risks.
• Ensure all modifications to gaming devices (hardware/software) meet compliance regulations.
• Collaborate with partners, including Tribal Gaming Offices and third-party manufacturers, to resolve compliance concerns.
• Maintain detailed records of inspections, compliance reviews, and certification reports.
• Stay up to date on evolving gaming industry innovations, regulatory standards, and new technologies.

Knowledge of:

• Arizona Tribal-State Gaming Compact and appendices related to machine compliance.
• Class III gaming device operations, including troubleshooting, diagnostics, and repair techniques.
• Slot monitoring and control systems, including online reporting and compliance data analysis.
• Gaming industry technology trends, statistical reporting, and regulatory updates.
• Computer hardware, Microsoft Office Suite, and Google Suite for compliance tracking and reporting.

Skills in:

• Technical troubleshooting and problem-solving to assess and resolve gaming device issues.
• Analyzing and interpreting compliance reports to ensure regulatory adherence.
• Maintaining professional working relationships with casino personnel, Tribal Gaming Offices, and manufacturers.
• Critical thinking and decision-making in a fast-paced regulatory environment.
• Time management and organizational skills to meet compliance deadlines.
• Effective written and verbal communication, including reviewing lab certification reports.

Ability to:

• Be detail-oriented and highly observant in inspecting and certifying gaming devices.
• Organize and manage multiple tasks efficiently, meeting strict deadlines.
• Work independently with initiative, while also collaborating as part of a regulatory team.
• Formulate and communicate regulatory actions to decision-makers and industry stakeholders.
• Travel statewide, including overnight stays, to conduct on-site inspections.
• Work in a casino environment, including areas with smoke and extended periods of standing.

• At least two (2) years of experience as a slot technician, tribal gaming regulator, or IT technician in a related field.
• Experience with standard gaming device testing equipment and compliance procedures.
• High School Diploma or equivalent (required).

Requires possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The Arizona Department of Gaming offers a comprehensive benefits package to include:

• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
  

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.

If you have any questions please feel free to contact Human Resources at HumanResources@azgaming.gov for assistance. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.