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This range is provided by Hilton Garden Inn. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$132,000.00/yr - $138,000.00/yr

Additional compensation types

Annual Bonus

Property Overview:

Located near I-880 and just north of Santa Clara and Silicon Valley, our Fremont hotel puts you near many businesses in the Fremont and San Jose areas and the corporate hub in Silicon Valley. We are easily accessible to California's Great America Theme Park and located less than 20 minutes from Levi Stadium and the SAP Center. Our indoor pool is available throughout the year, along with free WiFi and a fitness center.

Company Overview:

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

As our General Manager, you will be the face of the Fremont Garden Inn by Hilton. We need a successful leader that thrives in marketing the hotel, making a presence within the Fremont community. If you have a sales and marketing-driven mindset, this role is for you.

Job Overview: Create and maintain a customer-driven hotel with a customer-keeping vision that inspires the hotel employees to do their best. Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service in accordance with the hotel's revenue-driven culture.

Responsibilities and Duties:

• Perform administrative duties including writing and reviewing various reports (occupancy, revenue, audit packets, deposits, yield management, end of the month reporting, capital planning, accounts payable, accounts receivable, and payroll); make judgments and implement changes to maximize profits; supervise the development of and revisions to budgets and forecasts.
• Interview, hire, supervise and counsel department managers in the efficient operation of their respective area(s).
• Meet with, develop and delegate improvement plans for operation and review performance of management team.
• Monitor hotel staff to ensure all procedures are being adhered to as established by management.
• As necessary, step into operating department and delegate or physically participate in duties essential to expediting the resolution of problems and delays most effectively.
• Field guest complaints, conducting research to develop the most effective solutions.
• Listen and extend assistance in order to resolve problems.
• Physically tour and visually inspect property on a daily basis.
• Monitor cost control, property condition, cleanliness and quality of produce and service throughout hotel.
• Greet and maintain rapport with employees and customers.
• Participate in community affairs and maintain positive public image. Meet with potential and current clients and promote hotel.
• Travel to attend corporate meetings, sales trips and serve on committees such as Safety Committee.
• Monitor and appraise the performance of subordinate staff on a timely basis.

Other related functions:

• Monitor hotel's safety program.
• Report to management overall performance of property and accomplishments within the operation.
• Handle security dispatch/guest hotline calls as required in order to accommodate guests in a timely manner.
• Conduct room inspections to ensure standard compliance.
• Make room rate adjustments.
• Make sales calls.
• Perform other related duties as assigned.

Qualifications:

Education: Graduation from an accredited college or university with a bachelor's degree in hospitality management or a related degree supplemented by three to five years of experience in the hospitality industry, of which two years includes supervisory experience or an equivalent combination of training and experience.

Experience: At least 5 years of Director of Operations or equivalent experience preferred.

Other: Additional language ability preferred.

We offer a comprehensive full-time benefits package consisting of medical, dental, vision, telemedicine, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accidental or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more!

Spire Hospitality is an equal opportunity/AA/Disability/Veteran employer.

Spire Hospitality does verify work authorization through E-Verify.

Seniority level

• Executive

Employment type

• Full-time

Job function

• General Business
• Hospitality

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